Unisa Kamara
Basildon,United Kingdom
Summary
Dedicated professional with extensive expertise in hospitality management and catering, demonstrating a strong understanding of food hygiene and allergen standards. Proven ability to enhance customer experience through effective use of technical equipment and mastery of cleaning duties. Known for flexibility, patience, and a positive attitude, complemented by excellent telephone etiquette. Committed to delivering exceptional service while pursuing opportunities for growth in the hospitality industry.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Warehouse operator
Destiny Entertainment
Stanford-le-Hope, Essex
09.2025 - Current
- Picked orders accurately, reducing instances of return or exchange.
- Stacked pallets, creating an organised storage system.
- Assisted in inventory management, ensuring accurate records were kept.
- Collaborated with team members for smooth warehouse operations.
- Communicated effectively with supervisors, improving overall workflow.
- Loaded lorries to facilitate prompt delivery schedules.
- Verified contents of shipments against invoices for accuracy assurance.
- Kept clean work areas, promoting better productivity and safety standards.
- Met tight deadlines by efficiently processing incoming shipments.
- Handled fragile goods delicately, minimising product damage during transport.
- Sorted materials on warehouse racks and shelves.
Front of house team member
Evolve Hospitality
Barbican, City of London
08.2019 - 09.2025
- Liaised with kitchen staff for prompt order delivery to customers.
- Managed table settings for optimal dining experience.
- Handled payment transactions to guarantee smooth customer checkout process.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Remained calm under pressure, ensuring better performance during peak hours.
- Collaborated with team members to provide seamless service during busy periods.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Prepared detailed reports post-event for management review and assessment.
- Facilitated smooth registration process by managing guest lists.
IT technician
Montcalm
Paddingto, City of Westminster
12.2023 - 08.2024
- Collaborated closely with team members to meet project deadlines effectively.
- Managed server environment to ensure smooth business operations.
- Upgraded company hardware infrastructure leading to enhanced performance.
- Implemented new software systems smoothly without hampering productivity levels.
- Installed operating systems and applications, maintaining a high level of reliability.
- Provided IT support to staff members, improving overall operational efficiency.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Coordinated timely repair of faulty equipment with vendors, reducing downtime significantly.
- Resolved technical issues promptly, minimising interruption at live events.
- Assisted in the successful delivery of presentations for high-profile clients by setting up and troubleshooting AV equipment.
Education
Higher National Diploma - BTEC Music
Barking and Dagenham College
Romford 09.2012 - 06.2014
Skills
- Technical equipment use
- Knowledge of allergen standards
- Cleaning duties mastery
- Patience and tolerance
- Hospitality management
- Catering experience
- Flexibility
- Telephone etiquette
- Positive attitude
- Food hygiene understanding
- Customer experience
Timeline
Warehouse operator
Destiny Entertainment
09.2025 - Current
IT technician
Montcalm
12.2023 - 08.2024
Front of house team member
Evolve Hospitality
08.2019 - 09.2025
Higher National Diploma - BTEC Music
Barking and Dagenham College
09.2012 - 06.2014