Uneeza Syed

• Greeted customers warmly, advising on current promotions and providing guidance with product selections.
• Used exceptional communication and relationship-building abilities to provide first-class service for optimised customer experiences.
• Determined customers' needs, recommending and cross-selling services to maximise sales value.
• Comfortable building rapport with customers, you will [play an active role in every stage of the end-to-end selling process and will know what it takes to close a sale. Above all, you'll know how to give great advice and ensure each and every customer leaves the store delighted and wanting to come back for more.
  

• Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
• Generated sales by prospecting leads, cold calling and closing deals.
• The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of products.

• Displayed positive and friendly attitude towards customers and fellow team members.
• Maintained clean, safe environment by adhering to sanitation and safety requirements.
• Prepared for each shift by placing clean cutting board and utensil bath at workstation.
• Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
• Customer service,cash handling and complaints handling while maintaining standards and a neat appearance. Achieving kitchen-related knowledge such as food safety, asian-inspired recipes and to-go-foodprep. Kitchen machineries operations and servicing.
  

• Employed multitasking skills to switch fluidly between various activities and cope with high demand.
• Completed cleaning and serving tasks to high-quality standards.
• Stayed up-to-date on company updates, changes and developments to comprehensively address customer queries.
• Operated ovens, fryers and stoves safely.
• Processed high volume of customer orders daily using Point Of Sale (POS) software.
• Delivered fast, accurate service for positive customer experience.
• Maintained excellent team relationships by going the extra mile to assist colleagues needs and requests.
• Kept restaurant clean by conducting regular deep cleans.
• Accommodated guests with food allergies or intolerances.
• Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.

Handling customer queries and helping with appointments both in branch and online. Supporting customer choices in opening new bank accounts, loan and mortgages.

• Produced marketing materials for specific audiences and purposes, creating innovative and engaging results within the scope of corporate identity and detailed brand guidelines.
• Designed and produced print collateral including flyers, brochures, advertisements, newsletters and other collateral to support business functions.
• Produced detailed website performance and conversion reports on timeframe basis.
• Applied best practice design and UX/UI principles including the development of wireframes and concepts for collaborative discussion.
• Resolved range of complex artistic development issues for both artists and team members.
• Managed deadlines to deliver finalised functional and aesthetic materials on time.
• Consulted with clients to understand project limitations and constraints.