Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Umida Muzaffarova

London

Summary

Dynamic and results-driven professional with a proven track record in sales, market research, customer service, and operations across diverse industries. Recognised for consistently exceeding sales targets through deep product knowledge, persuasive communication, and a customer-first approach. Skilled at building lasting client relationships to boost brand loyalty and repeat business. Adaptable and quick to learn, thriving in fast-paced environments while contributing to team success and overall performance. Organised and detail-oriented, with strong experience in visual merchandising, stock management, and creating engaging retail displays. Eager to contribute to a growing company by leveraging strong sales performance, a proactive mindset, and a passion for delivering excellent customer experiences.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Sales associate

Signora by Shateni
Tashkent
06.2022 - 09.2023
  • Assisted customers with styling advice, managed high-volume transactions, and resolved queries quickly and professionally
  • Maintained visually appealing sales floor during busy trading periods, including Christmas and Boxing Day sales
  • Supported stockroom operations, including deliveries, tagging, and replenishment
  • Conducted market research identifying emerging consumer trends, which helped to increase sales by 10%
  • Adhered strictly to company policies and procedures, ensuring compliance at all times
  • Collaborated with team members to achieve monthly targets

Beauty sales consultant

Beauty Bloom
Tashkent
05.2021 - 05.2022
  • Delivered personalised skincare consultations and tailored product recommendations to more than 100 customers daily
  • Maintained visual merchandising standards, supported daily floor operations, and managed stock replenishment.
  • Stayed up-to-date on the latest beauty trends and product launches, providing expert advice to clients.
  • Monitored current market trends to consistently offer cutting-edge advice and guidance, enhancing company reputation.
  • Conducted competitor and market research to support pricing and promotional strategies.
  • Coordinated with suppliers and designers for product photography, lookbooks, and weekly content updates.

Education

Bachelor of Arts - Commercial Law

University of Westminster
Tashkent
09.2019 - 05.2022

Master of Science - International Business and Management

University of Westminster
London
09.2023 - 09.2024

Skills

  • Customer Experience and Personal Styling
  • Visual Merchandising and Brand Presentation
  • Stock Control and Operational Support
  • Conflict Resolution and Complaint Handling
  • Market Research and Trend Analysis
  • Boutique Sales and Upselling Techniques
  • Team Collaboration and Adaptability
  • Multichannel Support (In-store and Online)
  • Knowledge of trade laws
  • E-Commerce platform use
  • Communicating with suppliers
  • Sales reporting
  • Knowledge of CSR and Ethical Fashion

Affiliations

  • Gym & Fitness, Personal Development, Latest Fashion Trend Awareness, and Traveling.
  • Reading: Constantly learning and growing
  • Travelling: Enjoy experiencing new cultures; having travelled to various parts of the world.
  • Fashion blog: Fashion Week Highlights: Discuss the latest trends and runway looks from fashion week.

Certification

Expected to attend the INSIDE LVMH Certificate Program and acquire the Certificate in July.

Languages

English
Fluent
Russian
Fluent
Turkish
Fluent
Uzbek
Native

Timeline

Master of Science - International Business and Management

University of Westminster
09.2023 - 09.2024

Sales associate

Signora by Shateni
06.2022 - 09.2023

Beauty sales consultant

Beauty Bloom
05.2021 - 05.2022

Bachelor of Arts - Commercial Law

University of Westminster
09.2019 - 05.2022

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Umida Muzaffarova