Umida Muzaffarova
London
Summary
Experienced professional with a strong background in social media awareness within the beauty space, specializing in skincare and K-Beauty product knowledge. Adept at providing personalized skincare recommendations and excelling in retail sales and upselling techniques. Proven expertise in marketing campaign development, documentation and reporting, and interpersonal communications. Skilled in administrative operations, inventory control, stock replenishment, client engagement, and leveraging social media for sales. Proficient in market trend analysis with a keen eye for emerging trends. Committed to driving business growth through innovative strategies and exceptional client service.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Beauty sales consultant
Korean Skincare Shop
Tashkent
03.2022 - 09.2023
- Delivered exceptional customer service by offering tailored K-beauty product recommendations based on individual skincare needs.
- Maintained up-to-date knowledge of Korean skincare ingredients, routines, and trends to confidently assist and educate customers.
- Operated transactions accurately, and processed returns in a friendly and professional manner.
- Built strong rapport with customers to encourage repeat visits and increase customer loyalty to the brand.
- Assisted with inventory checks and stock management to minimize shrinkage and ensure product availability.
Sales Assistant
Signora by Shateni
Tashkent
09.2021 - 03.2022
- Ensured high-quality customer service through tailored fashion recommendations.
- Kept up-to-date with fashion trends, brands, and product collections.
- Enhanced visibility of seasonal promotions through strategic social media campaigns.
- Monitored trends in consumer behaviour with keen attention to detail.
- Offered personalised shopping advice to enhance customer experiences.
Education
Master of Business Administration - International Business and Management
University of Westminster
London 09.2023 - 09.2024
Skills
- Social Media Awareness in Beauty Space
- Product Knowledge (Skincare and K-Beauty)
- Personalized Skincare Recommendations
- Retail Sales and Upselling Techniques
- Documentation and reporting
- Administrative operations
- Social media for sales
- Market trend analysis
- Stock management
- Digital Marketing
- Beauty trend awareness
- Customer engagement
- POS Systems
- Business development strategies
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Affiliations
- Gym & Fitness, Personal Development, Latest Fashion Trend Awareness, and Traveling.
Languages
English
Fluent
Russian
Fluent
Turkish
Fluent
Uzbek
Native
Certification
Expected to attend the INSIDE LVMH Certificate Program and acquire the Certificate in April
Timeline
Master of Business Administration - International Business and Management
University of Westminster
09.2023 - 09.2024
Beauty sales consultant
Korean Skincare Shop
03.2022 - 09.2023
Sales Assistant
Signora by Shateni
09.2021 - 03.2022
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