Dynamic professional with a proven track record in cost reduction and P&L management at Delhivery Pvt Ltd. Expert in vendor negotiation and relationship management, leading teams to optimize supply chain efficiency. Adept at implementing innovative processes, driving operational success, and enhancing performance metrics, ensuring sustained growth and profitability.
Overview
3
3
years of professional experience
Work history
Assistant Manager Growth
Loadshare Network pvt ltd
Mumbai , India
08 2024 - 02 2025
Looking after all the operations and supply parts for Mumbai.
Handling five filled recruiters and two telecallers tracking on a daily basis, and efficiency on a daily and weekly basis.
Cost reduction and P&L management of the city.
Maintaining demand and supply (planning the city CPD according to the projections and given targets).
New process implementation.
Seeing the end-to-end closure of the task, and planning new initiatives, and executing them on the ground.
Hiring of new talent.
Sourcing and on-boarding of delivery partners for Mumbai.
Assistant Manager - Vendor Development
Delhivery Private Limited
Mumbai , India
09 2023 - 07 2024
Currently managing a team of vendor associates, setting targets, coaching, and conducting performance evaluations. Identifying, acquiring, and meeting with new truck vendors, and conducting client visits for better business opportunities.
Nurturing and maintaining relationships with key vendors to continually improve the supply chain. Establishing contracts with truck fleet owners to enhance the city's margin and revenue.
Overseeing client-wise P&L for Mumbai, providing ongoing input for further improvement.
Ensuring optimal performance for both the team and individuals, and implementing strategies for continued success. Additionally, implementing innovative approaches to streamline operations and enhance overall efficiency.
Effectiveness in real time, promptly escalating any identified issues for resolution.
Set lane pricing, and drive vendor negotiations to ensure lane profitability over time.
Work with the sales team to procure market information and knowledge on rate trends, vehicle availability, demand shift impacts, etc.
Fleet Operation Lead
Zomato Pvt.Ltd
2023.01 - 2023.08
On a daily basis, I oversee both the procurement and management of a fleet comprising 1,500 delivery partners across five localities in South Mumbai. This involves meticulous maintenance of data sheet records for our blue partners, actively balancing the composition of our active fleet to ensure smooth day-to-day operations. I continuously evaluate operational effectiveness in real time, promptly escalating any identified issues for resolution.
Additionally, I conduct regular field audits to enhance compliance within our delivery partner network. By meticulously overseeing capacity planning and utilization rates, I ensure that our resources are optimally allocated as per operational requirements. Notably, I successfully conducted seminars to introduce the new Gigs system, fostering seamless integration.
Furthermore, I uphold customer experience standards by swiftly addressing order-level escalations and conducting root cause analyses for metrics breaches. In a broader strategic context, I contribute to business growth by collaborating with the sales team to establish partnerships with new merchants, thereby expanding the company's reach and market presence.
Fleet Manager Associate
SWIGGY (Bundl technologies Pvt Ltd)
2020.10 - 2022.11
I engage in daily meetings with premium delivery executives to address any concerns they might have, offering solutions, and motivational support to enhance their order count and login hours.
One of my key responsibilities is to meticulously oversee and organize the compilation of daily, weekly, and monthly reports detailing the performance of premium delivery executives, including metrics such as order volumes, and login hours.
Additionally, I actively participate in the recruitment process of new delivery executives, both for premium and regular positions, ensuring a qualified and dedicated workforce.
A top priority is maintaining reliability and a high percentage of successful order completions, reflecting a commitment to quality service and customer satisfaction.
Senior Business Development Executive
OLACABS (Ani technologies Pvt Ltd)
I am tasked with establishing relationships with third-party vendors, who play a crucial role in augmenting the overall vehicle supply. Overseeing a team of more than 10 field executives, my responsibility extends to the coordination and management of vehicle attachments. This encompasses the creation and maintenance of detailed reports on a daily, weekly, and monthly basis, capturing the performance and progress of these field executives. To ensure sustained growth, I am dedicated to motivating and inspiring these executives, thereby driving an increase in the vehicle supply.
I am actively involved in vehicle lead generation and sourcing cabs, contributing to the expansion of our fleet. My role involves attaching vehicles strategically to bolster the organization's supply capacity, with meticulous attention to quality standards. Through diligent inspection and evaluation, I ensure that cabs are attached with minimal quality issues, safeguarding the integrity of our service.
Associate Director – Solutioning and Growth at Shipsy-Logistics Software SolutionsAssociate Director – Solutioning and Growth at Shipsy-Logistics Software Solutions