UMESH MUNJ
Technology Support Lead
Basildon
Summary
Dynamic Technology Support Lead from JP Morgan Chase Bank N.A., adept in Python/Shell Scripting and fostering collaborative team environments. Excelled in enhancing trading application performance and leading successful datacenter migrations and cloud services, showcasing a blend of technical prowess and problem-solving skills. Proven track record of resolving complex technical issues quickly and efficiently in financial domain, while providing excellent customer service with a focus on achieving operational excellence.
Overview
19
19
years of professional experience
5
5
Certifications
1
1
Language
Work History
E-Trading Application Support
JP MORGAN CHASE BANK N.A.
08.2022 - Current
- Provide a high level of intraday support for Swaps and securities/Futures traders across multiple desk based in Europe.
- Troubleshoot and fix issue with propriety trading system like, application launch , Pricing publication/failures, STP Flow, trader onboarding to different Venues.
- Support & troubleshoot Intraday Activity risk and PNL stack used by all desk along with that managing EOD risk calculations issues and Marketdata issues.
- Monitoring performance metrics to detect and diagnose application issues quickly including EKS and EC2 stack on cloud.
- Managed performance enhancement and capacity forecast planning for trading applications.
- Working with external as well internal auditors to address queries regarding Trading platform as well as the trade valuations queries.
- Manage daily release process for application stack using ServiceNow and Jira systems.
- Apply quick code fix for system failures by working with Quants and Developers during system recovery processes.
- Manage and troubleshoot trade downstream flow to different internal systems.
DevOps Engineer Infrastructure
JPMORGAN CHASE BANK N.A.
10.2021 - 08.2022
- Worked as DevOps Engineer and application support for Python based Trading & Risk platform.
- Handled infrastructure support and deployment for platform which involves managing configuration changes using puppet, SDLC.
- Support highly available 24/7 production applications by monitoring, diagnosing and resolving issues, configuring, and installing custom- developed and third-party applications.
- Perform hardware tech-refresh, database rebuild, OS rebuild, database deployment, Apache upgrade and other software upgrade
- Part of job responsibilities involved creation of automation for BAU work using python
- Planning and conducting sustained resiliency and disaster recovery activities, including datacenter- wide major event activities for Application platform.
- Perform application release as part of release schedule.
- Successfully completed audit remediation(patching) for OS version on 1700 hosts.
- Completed OS refresh for existing production systems from RH6.7 to RH7.7 (1700 servers)
- Managed Datacenter migration for platform systems located in ASIA and NA involving 400 systems with Tier 2 Network connectivity.
DevOps Engineer Infrastructure
JPMORGAN CHASE N.A. USA
01.2019 - 09.2021
- Worked as DevOps Engineer and application support for Python based Trading & Risk platform.
- Handled infrastructure support and deployment for platform which involves managing configuration changes using puppet, SDLC.
- Support highly available 24/7 production applications by monitoring, diagnosing and resolving issues, configuring, and installing custom- developed and third-party applications.
- Perform hardware tech-refresh, database rebuild, OS rebuild, database deployment, Apache upgrade and other software upgrade
- Part of job responsibilities involved creation of automation for BAU work using python
- Planning and conducting sustained resiliency and disaster recovery activities, including datacenter- wide major event activities for Application platform.
- Perform application release as part of release schedule.
- Successfully completed audit remediation(patching) for OS version on 1700 hosts.
- Completed OS refresh for existing production systems from RH6.7 to RH7.7 (1700 servers)
- Managed Datacenter migration for platform systems located in ASIA and NA involving 400 systems with Tier 2 Network connectivity.
Senior Unix Systems Administrator
JPMORGAN CHASE N.A. USA
10.2016 - 12.2018
- Subject-matter-expert for critical applications and Escalation person for major system recoveries.
- Analyze Production and DR configuration drift issues, work closely with business leads and remediated all in-scope breaks.
- Planned and conducted successful sustained resiliency and disaster recovery activities, including datacenter-wide major event activities.
- Worked with Application team to automate DR/SR test using shell scripts and ansible.
- Worked closely with Application Development and Operate teams for root cause investigation and applying long term fixes.
- Created performance monitoring scripts which can be used for investigation during outages.
- Worked with business partners to review infrastructure footprint to reduce operating cost.
Senior Unix Systems Administrator
JP MORGAN CHASE SINGAPORE PTE LD
04.2014 - 09.2016
- Worked as SME for Veritas Cluster, Email , web Proxy and Unix systems.
- Managed Datacenter Migration involving 700 physical hosts while working with Blackrock.
- Performance and Network tuning for Trading applications to support high trading volumes.
- OS patch managent on Solaris and Linux systems.
Senior Unix Systems Administrator
BLACKROCK ADVISORS PTE. LTD
08.2010 - 04.2014
- Worked as SME for Veritas Cluster, Email , web Proxy and Unix systems.
- Managed Datacenter Migration involving 700 physical hosts while working with Blackrock.
- Performance and Network tuning for Trading applications to support high trading volumes.
- OS patch managent on Solaris and Linux systems.
Sun System Engineer
SOFTENGER SINGAPORE PTE. LTD
06.2008 - 07.2010
- Manage the openLDAP/NIS and DNS systems as well as F5 load-balancers used across the firm.
Sun System Engineer
SOFTENGER INDIA PVT. LTD
12.2006 - 06.2008
- Manage the openLDAP/NIS and DNS systems as well as F5 load-balancers used across the firm.
Education
Bachelor of Engineering - Computer Science & Engineering
Shivaji University
India07.2006
Skills
E Trading & Risk/PNL Systems
Certification
AWS certified Cloud Practitioner
Timeline
Terraform Associate
12-2025
E-Trading Application Support
JP MORGAN CHASE BANK N.A.
08.2022 - Current
DevOps Engineer Infrastructure
JPMORGAN CHASE BANK N.A.
10.2021 - 08.2022
DevOps Engineer Infrastructure
JPMORGAN CHASE N.A. USA
01.2019 - 09.2021
Senior Unix Systems Administrator
JPMORGAN CHASE N.A. USA
10.2016 - 12.2018
Senior Unix Systems Administrator
JP MORGAN CHASE SINGAPORE PTE LD
04.2014 - 09.2016
Senior Unix Systems Administrator
BLACKROCK ADVISORS PTE. LTD
08.2010 - 04.2014
Sun System Engineer
SOFTENGER SINGAPORE PTE. LTD
06.2008 - 07.2010
Sun System Engineer
SOFTENGER INDIA PVT. LTD
12.2006 - 06.2008
Bachelor of Engineering - Computer Science & Engineering
Shivaji University
References
References available upon request