Umer Zaka
Pudsey leeds ,West Yorkshire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
Work history
Flex driver
Amazon
Leeds , West Yorkshire
02.2023 - 01.2026
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Team member
KFC
Bradford , West Yorkshire
11.2022 - 01.2023
- Collaborated closely with management on promotion strategies, boosting store visibility.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Collaborated effectively with team members to meet project deadlines.
Care worker
Baryar care home
Kamoke , Punjab
09.2020 - 05.2022
- Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
- Managed household chores, created a clean environment.
- Assisted patients with daily living activities for increased independence.
Education
Master of Arts - Creative Writing
Manchester metropolitan University
Manchester 01.2026
Master of Arts - English literature contemporary
Leeds Beckett University
Leeds 11.2023
Master of Arts - Literature and linguistics
Gift university
Gujranwala 11.2020
Bachelor of Arts -
Punjab University
Gujranwala 11.2017
Skills
- Time management
- Route optimisation
- Customer engagement
- Inventory control
- Order fulfilment
- Safety compliance
- Problem-solving
- Communication
- Task prioritisation
- Attention to detail
- Delivery scheduling
- Customer satisfaction
Languages
English
Advanced
C1
Timeline
Flex driver
Amazon
02.2023 - 01.2026
Team member
KFC
11.2022 - 01.2023
Care worker
Baryar care home
09.2020 - 05.2022
Master of Arts - Creative Writing
Manchester metropolitan University
Master of Arts - English literature contemporary
Leeds Beckett University
Master of Arts - Literature and linguistics
Gift university
Bachelor of Arts -
Punjab University