Summary
Overview
Work history
Education
Skills
Certification
References
Hobbies and Interests
Affiliations
Languages
References
Timeline
Generic

Umer Khan

Blackburn,Lancashire

Summary

Legal Assistant with expertise in optimising administrative workflows and supporting intricate legal matters. Proven track record in managing case files, drafting legal documents, and facilitating client communication to ensure efficient case handling. Significant contributions to office productivity and client satisfaction.

Overview

2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Legal Assistant / Paralegal

Rockford Solicitors
06.2025 - 08.2025
  • Legal Research & Analysis Conducted in-depth legal research using databases such as Proclaim to support case preparation, draft legal arguments, and summarize relevant statutes, case law, and legal precedents.
  • Client Communication Served as a liaison between clients and solicitors, gathering key information, addressing basic legal inquiries (within scope), and managing client communications, appointments, and case updates.
  • Confidentiality & Data Handling Maintained strict confidentiality and discretion when handling sensitive client information, ensuring full compliance with GDPR and legal ethics regarding data protection and privacy.
  • Document Drafting & Proofreading Drafted, reviewed, and proofread a range of legal documents including contracts, pleadings, witness statements, affidavits, and formal correspondence, ensuring accuracy and legal compliance.
  • Personal Injury Claims – Noise-Induced Hearing Loss (NIHL) Worked within the NIHL claims department, assisting in the preparation and progression of industrial disease cases. Collected medical records, reviewed audiology reports, liaised with medical experts, and supported fee earners in building strong evidence-based claims for clients affected by workplace noise exposure.

Waiter/Team Leader

Toros Steakhouse Ltd
03.2024 - 08.2025
  • Customer Service Excellence Delivered a friendly, attentive experience for every guest, responding to needs quickly and resolving complaints calmly to ensure high customer satisfaction and repeat business.
  • Communication Skills Clearly communicated with guests about menu options, specials, and allergens, and worked closely with kitchen and bar teams to relay orders and special requests accurately
  • Teamwork Collaborated with fellow waitstaff, hosts, chefs, and management to ensure smooth daily operations and a consistent dining experience, even during peak service hours.

Legal Assistant

Baker & Coleman Solicitors
03.2025 - 06.2025
  • Assist in the management and organisation of case files, ensuring accurate documentation and compliance with legal procedures.
  • Provide administrative support across multiple departments, including MOD and non-MOD cases.
  • Conduct legal research and document analysis to support solicitors in case preparation and client interactions.
  • Liaise with clients and legal professionals, maintaining a high standard of professionalism and confidentiality.
  • Manage time-sensitive tasks, ensuring deadlines are met and legal proceedings run smoothly.
  • Maintain efficiency in case handling by streamlining processes and implementing organisational improvements.

Level 3 Business Administration Apprenticeship

Baker & Coleman Solicitors
01.2024 - 03.2025
  • Completed an intensive apprenticeship, gaining hands-on experience in legal administration and case management.
  • Developed strong analytical skills, allowing me to break down complex legal issues into manageable components and contribute to effective problem-solving.
  • Gained excellent time management skills by adhering to strict case deadlines and prioritising tasks efficiently to meet client needs.
  • Opened and managed case files, ensuring effective case management, gathering client information, reviewing legal issues, and organising relevant documentation for easy access.
  • Gained experience across multiple departments, including Ministry of Defence (MOD) and non-MOD cases, providing a well-rounded understanding of various case types and adaptability in different areas.

Training 2000
10.2023 - 12.2023
  • Focused on enhancing my employability skills through practical learning and professional development.
  • Gained valuable insights and experience aimed at securing a work placement and launching my career in an apprenticeship role.

Waiter

Kobeda Palace Ltd
04.2023 - 12.2023
  • Developed excellent teamwork and collaboration skills by working alongside a diverse team in a dynamic, customer-facing environment.
  • Gained strong customer service experience, addressing customer needs, resolving issues, and ensuring an exceptional dining experience.
  • Acquired a solid understanding of health and safety protocols, ensuring the well-being of both customers and colleagues.
  • Handled cash and payment transactions with accuracy and attention to detail, demonstrating responsibility and trustworthiness in managing financial transactions.

Education

Pleckgate High School
01.2017 - 01.2023

Level 3 Business Administration Apprenticeship - undefined

LMP Group – Training Provider
01.2024 - 03.2025

Skills

  • Simultaneous task execution
  • Customer service and client communication
  • Leadership and problem-solving
  • Administrative skills
  • Communication proficiency
  • Personal injury law

Certification

  • Legal Administrative Best Practices – Online Course Certification (2025)
  • Customer Service Excellence Training – Completed (2024)
  • Advanced Microsoft Office Skills – Certified (2025)
  • GDPR & Data Protection Awareness – Accredited (2025)

References

Available on request.

Hobbies and Interests

Outside of my academic and professional commitments, I am passionate about activities that enhance my personal and professional development. I enjoy reading, particularly non-fiction and legal texts, which helps me stay updated on the latest developments in law and strengthens my analytical skills. I am also a keen participant in team sports, which has helped me develop strong collaboration, communication, and leadership abilities. Additionally, I am actively involved in volunteering, where I apply my organisational skills and dedication to supporting community projects. These interests, combined with my commitment to continuous learning, allow me to approach my career with a well-rounded skill set and a proactive attitude—qualities I am eager to bring to my new job role.

Affiliations

  • I am passionate about activities that enhance my personal and professional development. I enjoy reading, particularly non-fiction and legal texts, which helps me stay updated on the latest developments in law and strengthens my analytical skills. I am also a keen participant in team sports, which has helped me develop strong collaboration, communication, and leadership abilities. Additionally, I am actively involved in volunteering, where I apply my organisational skills and dedication to supporting community projects. These interests, combined with my commitment to continuous learning, allow me to approach my career with a well-rounded skill set and a proactive attitude—qualities I am eager to bring to my new job role.

Languages

English
Native
Spanish
Intermediate
Urdu
Native
Punjabi
Native

References

References available upon request.

Timeline

Legal Assistant / Paralegal

Rockford Solicitors
06.2025 - 08.2025

Legal Assistant

Baker & Coleman Solicitors
03.2025 - 06.2025

Waiter/Team Leader

Toros Steakhouse Ltd
03.2024 - 08.2025

Level 3 Business Administration Apprenticeship

Baker & Coleman Solicitors
01.2024 - 03.2025

Level 3 Business Administration Apprenticeship - undefined

LMP Group – Training Provider
01.2024 - 03.2025

Training 2000
10.2023 - 12.2023

Waiter

Kobeda Palace Ltd
04.2023 - 12.2023

Pleckgate High School
01.2017 - 01.2023

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Umer Khan