UMER FRAZ
Newbury
Summary
Head of Technology with over two decades of extensive experience in Mechatronic, Enterprise Computing and Business Intelligence. Held key leadership roles in several startups and large multi-national organisations including Vodafone and Orascom Telecom. Lead multi-disciplinary products and solutions engineering teams to deliver cutting-edge IoT platforms and products, including a pioneering smart lock and a state of the art IoT application enablement platform. Skilled in Solution Architecture, Product design, end to end SDLC, IoT Hardware and networking, On-prem and SaaS platform Infrastructures, numerous Databases, Analytics and Full Stack frameworks. Committed to fostering continuous improvement and driving technological progress in global markets.
Overview
1
1
Certification
Work History
Head of Engineering
ELocker
05.2024 - Current
- Managing a multi-discipline global team of experts across hardware & software domains
- Lead design, development, delivery and support of cutting edge IoT platforms and products including state of the art Portable Smart Lock to be retro-fitted on any kind of locker matched with a robust SaaS platform for enterprise management and analytics
- Responsible for ~1m annual budget for technology function to maintain strong team, robust BSS infrastructure and innovation Projects for building cutting edge products and solutions as commercial offerings
- Spearheaded the design, development and launch of 2nd generation of eLocker's smart lock with first of its kind eInk screen and breakthrough battery optimization techniques
- Played key Leadership role in developing pioneering solutions, driving innovation and fostering a culture of continuous improvement and technological advancement.
- Collaborated directly with customers from pre-sales to design, delivery and support of off-the-shelf as well as bespoke solutions
- Supervised Hardware design, procurement and testing as well as end to end software SDLC
Head of Engineering
InviXible
- Lead a global team of engineers to deliver products and solutions for customers across the globe
- Architected a cutting edge IoT Application Enablement Platform that allows business users to configure and launch end to end IoT Solutions within minutes
- Integrated several IoT devices and vendor eco systems
- Pre-sales support e.g. for RFP Responses against multi-million pound projects
- Created end to end IoT solutions for Air Quality Management, Energy Monitoring, remote asset tracking, cold chain etc.
- State of the art features for SaaS IoT Platform including Digital Twin, journey playback, color coded spectrums, automations, smart rules etc.
- Represented Invixible alongside big partners like SoftwareAG in Several global exhibitions (Gitex, IoT World Congress)
IoT Solutions Engineering Manager
Vodafone Group IoT
- Worked directly with End customers (Scottish power, Spain councils, UK Councils) to understand their requirements and architect solutions
- Lead development of various IoT solutions and POCs
- First Narrowband IoT Solution in UK for Scottish Power Technology, and Connectivity Topology, evaluation papers (NBIoT, UDP, MQTT CoAP)
- Several demonstration models (e.g
- Using lego and real sensors)
- Several exhibitions
- Several Innovation and Star Awards.
Technical Lead
Vodafone Group IoT
- Internet of Things - Solution Architect
- Lead Solution Architect.
Solution Architect
Vodafone UK
- Governing solutions relating to various domains
- Subject Matter Expert in Retail & Logistics Solutions' Architecture
- Formulating strategic roadmaps.
Solution Architect
Vodafone UK
- Governing the design and implementation of cross-domain & cross-functional projects.e.g
- Supply Chain Stack, Retail Merchandising, Demand & Supply Planning,Visual Merchandising, Customer Experience in Retail Channel, etc.
Consultant Solution Architect
Communication & Technical Services
- Spearheaded the evolution of bespoke ERP system.
Assistant Manager Business Analytics
Mobilink GSM
- Developed Retention & Customer's Life Cycle enhancement strategies using Micro-segmentation
- Conducted Return on Investment analysis for Campaigns (retention, loyalty & usage enhancement), VAS and new products to assess their performance and arranged for their optimization
- Re-designed the performance evaluation matrix of Corporate Customer Accounts Managers
- Developed inbound Contact Centers Traffic Analysis dashboard for in depth review of customers concerns, dissecting around 6Million transactions per month
- Developed MIS to track health of corporate customers and manage their retention contracts
- Developed MIS for performance evaluation and jobs assignment of micro retail outlets
- Determined Cost to Serve for postpaid customers.
Analyst Developer
Communication & Technical Services
- Spearheaded the development and commissioning of a bespoke ERP system.
Software Developer
HyperScan
- Worked as Software Developer, developing bespoke and off-the-shelf products for SMEs.
Business Analyst
Mobilink - An Orascom Telecom Company
- Worked as Business Analyst in Business Analysis & Development team
- Provisioning of business analytics to other departments and nationwide service centers
- Developed a vast range of dashboards highlighting trends in subscriber's base and their usage
- Developed various MIS modules to manage business functions e.g
- Win Back cases, Club Customers, etc.
Deputy Manager IT
Digicon
- Helped in securing a number of industrial automation projects by developing 3D animated prototypes for proposals and for cost and feasibility evaluation
- Documented all aspects of Project planning, management and procurement(using MS Project)
- Designed CAD schematics of mechanical devices to be manufactured for industrial projects
- Spearheaded the - Development of bespoke SCADA of Green Engine Testing System (first time ever in Pakistan) that tests tractor engines for Green Standards for Millat Tractors
- Upgrade of DOS based Legacy HMI of CNC machines for Millat Tractors- Implementation of 3rd party HMI of OIL Reservoir for PARCO Pakistan
- Development of bespoke SCADA of blade sharpness testing system for Treat
- Programmed PLCs for - Automated speed control of huge Cane Crushing mills for Kamaliya Sugar Mills
- Weight Logging system for Kashmir Sugar Mills
- Programmed Microcontrollers in - Bespoke Sugar Density Sensors for Kamaliya Sugar Mills
- Various sensory and control devises in bespoke Engine test beds for MillatTractors
- Commercial sensory devices (Oxygen, Liquid Level, Sugar) manufactured by DIGICION.
Education
Master of Science - Enterprise Computing (with Distinction)
London South Bank University
11.2009
Skills
- Technical Leadership & Cross-functional team management, Employee Development
- Solution Architecture, Agile Methodology & SDLC
- Strategic Planning, Roadmaps and Innovation
- Customer Engagement, Thought Leadership and Presales
- IoT, MQTT, IoT HW (Trackers, Smart Locks, Energy Meters)
- REST, APIs, ESBs, Webservices, Microservices,
- MongoDB, MySQL, MS SQL SERVER, Oracle
- Java, C, C#, DotNet, Python, ASP, MERN, MEAN
Awards
- Standing out from crowd (Vodafone)
- Innovation Award (Vodafone IoT)
- Multiple "Customer Loyalty" awards (Vodafone)
- Multiple "Start Awards" (Vodafone IoT)
Certification
- TOGAF (certified Solution Architect)
- SaFe (Scaled Agile Framework)
- Several AI and Data Analytics Certifications
- Microsoft Certified Programmer
- Sun Certified Java Programmer
Timeline
Head of Engineering
ELocker
05.2024 - Current
Head of Engineering
InviXible
IoT Solutions Engineering Manager
Vodafone Group IoT
Technical Lead
Vodafone Group IoT
Solution Architect
Vodafone UK
Solution Architect
Vodafone UK
Consultant Solution Architect
Communication & Technical Services
Assistant Manager Business Analytics
Mobilink GSM
Analyst Developer
Communication & Technical Services
Software Developer
HyperScan
Business Analyst
Mobilink - An Orascom Telecom Company
Deputy Manager IT
Digicon
Master of Science - Enterprise Computing (with Distinction)
London South Bank University
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