Umayra Jannat
London,London
Summary
Aspiring fashion design professional with a strong foundation in team dynamics and effective communication. Demonstrates a commitment to learning through hands-on experiences and has honed skills in employee training and performance monitoring. Eager to contribute to a creative environment while further developing design expertise.
Overview
6
6
years of professional experience
Work History
Manager
Subway
2025.02 - Current
- Monitored staff performance and implemented targeted development plans to enhance overall team effectiveness.
- Oversaw inventory control to minimise waste and maintain optimal stock levels.
- Facilitated delivery of training programmes to enhance team skills and drive performance improvements.
- Fostered employee morale and well-being through the development of positive career practices.
- Conducted performance reviews to enhance team development and effectiveness.
- Advised senior management on strategic facilities needs and operational support requirements.
- Optimised workforce scheduling to enhance team workload balance and strengthen morale.
- Sourced and recruited staff for vacancies while enforcing consistent workforce policies.
- Ensured compliance with regulatory standards and maintained inspection integrity by achieving zero violations.
Sandwich Artist
Subway
2024.02 - 2025.01
- Kept food preparation areas sanitised for excellent hygiene standards.
- Assisted customers, including answering questions and preparing orders.
- Worked hard to learn all required tasks quickly to maximise performance.
Sales Agent
EN Global Education Ltd
2021.05 - 2023.09
- Achieved company targets by implementing successful sales strategies.
Receptionist
EN Global Education Ltd
2020.09 - 2021.04
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Education
Bachelor of Arts - Fashion Design
Middlesex University
City of london2027-01
Skills
- Team management
- Customer service
- Employee training
- Performance monitoring
- Customer and client relations
- Multitasking ability
- Clear communication
- Calm under pressure
- Data Entry
Languages
Bengali
First Language
English
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Manager
Subway
2025.02 - Current
Sandwich Artist
Subway
2024.02 - 2025.01
Sales Agent
EN Global Education Ltd
2021.05 - 2023.09
Receptionist
EN Global Education Ltd
2020.09 - 2021.04
Bachelor of Arts - Fashion Design
Middlesex University