Umayr Ahmad
Leicester
Summary
Cyber Security graduate with a strong foundation in threat analysis, risk management, and data-driven problem-solving. Experienced in developing real-time threat analysis systems and integrating advanced security measures to address complex challenges. Demonstrates a passion for innovative solutions and a commitment to enhancing cyber resilience.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Sales Advisor
Vodafone ltd.
Leicester, Leicester
07.2022 - Current
- Implemented promotional strategies for increased product visibility.
- Delivered excellent customer service by addressing and resolving queries.
- Achieved 100% KPI targets every month
- Identified cyber security risks to avoid viruses and develop data recovery.
Customer Representative
Hastings Direct
Leicester, Leicester
03.2024 - 09.2024
- Managed over 70 customer calls per day
- Educated employees on cybersecurity best practices to reduce number of cyber incidents.
- Increased team sales by 15%
- Increased brand loyalty through excellent customer service skills.
Education
BSc - Cybersecurity
De Montfort University
10.2021 - 09.2024
Skills
- C##
- Python
- Networking
- Penetration Testing
- Security Monitoring
- Linux
- Attention To Detail
- Professional Development
- Security Technologies
- Remediation Plans
- Risk Management
- Security Awareness
Timeline
Customer Representative
Hastings Direct
03.2024 - 09.2024
Sales Advisor
Vodafone ltd.
07.2022 - Current
BSc - Cybersecurity
De Montfort University
10.2021 - 09.2024
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