Hi, I’m
UMAR KIZITO
DOHA,QATAR
Summary
- Dedicated and customer-focused waiter with passion for delivering exccptional dining experiences processing a proven track record of providing attentive and personlized services in a high-paced restaurant enviroments. Adept at managing diverse customer needs and preferences,ensuring satisfaction through prompt and courteous services. Known for maintaning a positive and energetic attitude, I thrive in dynamic settings where attention to detail and effective communiction are praramount. Eager to contribute my skills to creat a memorable dining atmosphere for guests while consistently upholding the highest standards of services.
Overview
1
Certification
Work history
Imperial resort hotel Kampala , Uganda
Waiter
07 2018 - 07 2021
Job overview
- Greeting and escorting customers to their tables.Creating a welcome and positive first impression.
- Presenting menus and provided detiled information about portions,ingredients and potential food allergies upon customer inquiry.
- Prepared tables by setting up lines,Silverwares,and glasses,ensuring a neat and inviting dining environment.
- Informing customers about the day's specials and offers menu recommendations when requested.
- Demonstrating upselling skills by recommending additional products to enhance the dining experience.
- Taking accurate and details food and drinks orders using pOS ordering software, order slips or memorization.
Education
Trororo progressive academy ug
Graduation
03/2008 - 08/2010
University overview
- Completed U.C.A.E UGANDA CERTIFICATE OF ADVANCED EDUCATION Qualification
- Level O'LEVEL qualification
- U.C.E UGANDA CERTIFICATE EDUCATION
Skills
- Fine Dining Etiquette
- Conflict Resolution
- Nevigational Knowledge
- Menu Knowledge
- Safe food handling
- Food Hygiene
- Crisis Management
- Policy enforcement
- Sanitising protocols
- Time Management
- Cash handling
- Sales Reporting
- Teamwork
- Customer Focus
- Physical Stamina
Certification
- Enertech Qatar certificate in basic first aid and CPR.
- Enertech Qatsr certificate in fire warden and marsh training
- customer service
Languages
English
Intermediate
Afrikaans
Beginner
French
Beginner
INTERESTS
- Socializing
- Travelling
REFERENCES
Available upon request
Timeline
Waiter
Imperial resort hotel
07 2018 - 07 2021
Trororo progressive academy ug
Graduation
03/2008 - 08/2010