Umar Hussain
Birmingham,England
Summary
Well-travelled Driver with clean driving record and positive attitude. Bilingual and knowledgeable in finding best routes.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
20
20
years of professional experience
Work history
Couch Driver
Meadway Coaches
Birmingham, England
06.2023 - 07.2023
- Utilised maps to navigate sites and plan routes.
- Trained apprentice guides on important information to present to tourists and travellers.
- Addressed enquiries, issues and concerns of tourists.
Couch Driver
Johnsons Coach Holidays
Birmingham, England
01.2022 - 06.2022
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered, and amount of fuel consumed.
Professional Couch Driver
Landflight
Birmingham, England
07.2014 - 03.2020
- Strategically managed time and exercised sound judgement to complete routes with maximum efficiency.
- Ensured prompt arrival at determined locations to collect pre-booked passengers.
- Assisted passengers to enter and exit the vehicle safely and helped to transport luggage.
- Arrived on time to customer appointments, maximising service efficiency.
- Delivered outstanding customer experiences with friendly and professional approach.
- Offered flexible schedule to meet company and customer needs.
- Applied local road knowledge to identify best routes and avoid traffic.
- Utilised GPS navigation systems to optimise route planning.
Bus and Couch Driver
VIP Contracts Ltd
Birmingham, England
06.2012 - 02.2014
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm, and disabled passengers.
Day care centre
Plaza Cars
Birmingham, England
01.2011 - 05.2012
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Provided clean and safe environment on bus with routine maintenance and clear aisle.
- Maintained compliance with all regulatory and safeguarding procedures.
Bus driver
Central Connect
Birmingham, England
02.2009 - 12.2010
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm, and disabled passengers.
- Reported delays and accidents to dispatchers at head office.
- Collected cash fares and completed daily paperwork accurately.
- Performed safety checks before and after shifts, completing daily checklists.
Mechanical engineer
Travel West Midlands
Birmingham, England
03.2003 - 10.2008
- Used investigative troubleshooting strategies to efficiently locate and diagnose system faults.
- Led project scheduling and budgeting to successfully complete engineering projects within target parameters.
- Performed testing and evaluations to enhance and improve designs.
- Designed, created, and applied components following specifications.
- Submitted product reports to the manager.
- Provided technical advice to junior engineers to improve design.
- Collaborated with engineering team to complete projects.
Education
GCSEs -
Parkview school
Birmingham September 1994 - 06.2000
A-Levels - Motor Mechanic
South and City College Birmingham
Birmingham September 2001 - 06.2002
NVQ Level 1 - Engineering Buses
Travel West Midland
Birmingham March 2003 - 03.2004
PSV CPC 35 hours complete HGV CPC Test Certificate - DVSA
HGV
(B - B+E - C1 - C1+E -C - C+E) D1 - D1+E - D - D+E -
Intitlemet To Drive
Skills
- Safety protocols
- Route optimisation
- England's local road knowledge
- Google maps navigation
- Strategic loading methods
- UK and EU driving regulations
- Vehicle and equipment safety
- Roadworthiness assessment
- Loading and unloading assistance
- GPS and route planning
- Vehicle inspections
- Materials transport
Timeline
Couch Driver
Meadway Coaches
06.2023 - 07.2023
Couch Driver
Johnsons Coach Holidays
01.2022 - 06.2022
Professional Couch Driver
Landflight
07.2014 - 03.2020
Bus and Couch Driver
VIP Contracts Ltd
06.2012 - 02.2014
Day care centre
Plaza Cars
01.2011 - 05.2012
Bus driver
Central Connect
02.2009 - 12.2010
Mechanical engineer
Travel West Midlands
03.2003 - 10.2008
GCSEs -
Parkview school
September 1994 - 06.2000
A-Levels - Motor Mechanic
South and City College Birmingham
September 2001 - 06.2002
NVQ Level 1 - Engineering Buses
Travel West Midland
March 2003 - 03.2004
PSV CPC 35 hours complete HGV CPC Test Certificate - DVSA
HGV
(B - B+E - C1 - C1+E -C - C+E) D1 - D1+E - D - D+E -
Intitlemet To Drive
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