Umamah Rashid
Bolton,Greater Manchester
Summary
Currently completing an Access to HE Diploma in Science, however, I'd love the chance to grow and develop through continuous professional development as I go. I have strong experience working part‑time as an Optical Assistant, where I support patients, deliver excellent customer service, and work confidently in a clinical environment. Looking for opportunities in support work, healthcare, or customer‑facing roles where I can continue developing skills while contributing positively to others. I am reliable, quick to learn, and committed to providing safe, respectful, and person‑centred support. My long-term goal is to study optometry at university. I am confident that, if given the opportunity, I can demonstrate my potential, dedication, and enthusiasm for contributing to your team.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Optical assistant (part time)
Vision Express
Baguley, Manchester
11.2025 - Current
- Support patients during pre-screening and appointments.
- Provide clear explanations and reassurance to customers.
- Maintain accurate records, bookings, and clinical information.
- Assist with frame selection, adjustments, and product advice.
- Work in a fast-paced environment while maintaining professionalism.
- Follow confidentiality, and health & safety procedures.
Education
GCSEs -
Essa Academy
Bolton 09.2017 - 06.2022
Level 3 BTEC National extended certificate -
Bolton Sixth form
Bolton 09.2022 - 06.2024
Access to HE Diploma - Science Level 3
Pendleton sixth form
Salford 09.2025 - 06.2026
Skills
- Strong customer service and communication skills
- Attention to detail
- Reliable, organized, and quick to learn new systems
- Good work ethics
- Analyse problems and provide clear recommendations
- Safeguarding awareness
- Patient and client support
- Empathy and professionalism
- Confident using booking systems and digital records
- Strong adaptability
References
References available upon request.
Languages
Urdu
Fluent
Affiliations
- Volunteering and community involvement
- Walking and outdoor activities
- Working with children
Additional information
- DBS can be provided if required.
- Interested in progressing into healthcare and optometry in the future.
- Available for part‑time or flexible hours alongside studies.
- As of now I am looking for an opportunities to gain more work experience alongside my course.
Timeline
Optical assistant (part time)
Vision Express
11.2025 - Current
Access to HE Diploma - Science Level 3
Pendleton sixth form
09.2025 - 06.2026
Level 3 BTEC National extended certificate -
Bolton Sixth form
09.2022 - 06.2024
GCSEs -
Essa Academy
09.2017 - 06.2022