Umair Naveed
Birmingham City Centre, West Midlands,United Kingdom
Summary
Results-driven professional in digital marketing, content creation, and data analysis, with a strong focus on customer engagement and business growth. Proven ability to manage projects efficiently, resolve problems quickly, and apply effective sales techniques to improve performance. Experienced in inventory management and process optimization, with a practical, detail-oriented approach to delivering results in fast-paced environments
Overview
3
3
years of professional experience
Work History
Digital Marketing Expert
Dice Digital UK
01.2025 - Current
- Promoted products and events on Facebook, Instagram, and YouTube, increasing brand visibility.
- Managed social media accounts and created engaging content, fostering community interaction and growth.
- Tracked sales, click-through rates, and conversion rates by marketing campaign to evaluate effectiveness.
Assistant Operations Manager
Monal Hotel
09.2023 - 06.2024
- Managed day-to-day operations to ensure smooth workflow and enhance staff productivity.
- Monitored staff performance and implemented improvement plans to support development.
- Resolved customer service issues, addressing complaints to enhance overall satisfaction.
Business Analyst Intern
UniSoftwares
07.2023 - 09.2023
- Monitored and continuously challenged company's marketing and technology roadmap to integrate and implement improvements.
- Monitored industry trends and competitor activities to provide actionable insights for business strategy.
- Helped clients enhance internal structures and improve handling of current and potential problems.
Store Assistant
Al Fatah
09.2022 - 06.2023
- Developed expertise in retail operations, including point of sale systems, and inventory logistics.
- Managed stock levels on shelves, ensuring products were readily available for customers.
- Enhanced customer satisfaction through direct services and problem-solving.
- Supported the store team in achieving daily operational targets.
Education
Master of Science - User Experience Design (UI/UX)
Birmingham City University
Birmingham, England 2026 - Current
Bachelor of Science - Computer Science
University Of Central Punjab
Lahore, Pakistan 2021 - 2025
Skills
- Digital marketing
- Content creation
- Data analysis
- Customer engagement
- Project management
- Problem resolution
- Sales techniques
- Inventory management efficiency
Languages
English
Advanced
C1
Urdu
Proficient
C2
Volunteering
AWT - Local Head Pakistan
- Leader of 150+ members to organize community welfare programs, including food distribution, educational support, and healthcare initiatives.
- Assisted in coordinating events an outreach activities aimed at supporting underprivileged families.
Timeline
Digital Marketing Expert
Dice Digital UK
01.2025 - Current
Assistant Operations Manager
Monal Hotel
09.2023 - 06.2024
Business Analyst Intern
UniSoftwares
07.2023 - 09.2023
Store Assistant
Al Fatah
09.2022 - 06.2023
Master of Science - User Experience Design (UI/UX)
Birmingham City University
2026 - Current
Bachelor of Science - Computer Science
University Of Central Punjab
2021 - 2025