Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Uma Rajmithra

Uma Rajmithra

Surrey

Summary

Strategic digital and data transformation leader with 15+ years of experience delivering mission-critical NHS, government, and regulated-sector programmes.

Former Head of Digital Delivery at DHSC, where I led national reform programmes across eyecare, mental health, and adult social care — shaping delivery models and policy implementation across 200+ local authorities.

At Ciklum, I’ve led multiple high-impact initiatives, including a Davos-featured AI/LLM platform designed to elevate expert voices and policy insight. I now focus on product innovation and intelligent automation for global clients in banking and commerce.

Deeply familiar with federated data strategy, EPR interoperability, and the challenges of applying predictive analytics to improve health and emergency care planning. Particularly Passionate about connecting fragmented NHS services and data silos to drive better clinical and patient outcomes, and advancing collaboration across the wider health and care ecosystem.

Combines public-sector credibility with hands-on product leadership, policy fluency, and cross-functional delivery excellence — and brings a wealth of experience in enabling wider adoption of modern technologies and AI.

Overview

19
19
years of professional experience

Work History

DELIVERY DIRECTOR - AI, Data & Product Engineering

Ciklum (London)
04.2023 - Current
  • Led the delivery of a next-generation AI platform powered by large language models (LLMs) and structured data pipelines, designed to cut through digital noise and surface relevant insights in high-stakes global leadership discussions.
  • The platform was showcased to a curated group of senior leaders at Davos 2024 and 2025 as part of an exclusive “social media for global leaders” initiative.
  • Oversaw product governance to ensure alignment with ethical AI principles, responsible content curation, and evolving data usage regulations.
  • In parallel, steer product engineering consulting initiatives for global clients across Fintech (Payments), Social Impact, and Media sectors — with a strong focus on emerging technology, responsible AI adoption, and platform innovation.
  • Act as a strategic advisor to C-level stakeholders, translating emerging tech into business growth opportunities and operational value.

HEAD OF DELIVERY – NHS Transformation Programmes

Department of Health and Social Care UK
03.2021 - 03.2023
  • Directed large-scale digital transformation across national reform programmes in Eyecare, Children & Young People’s Mental Health, and Adult Social Care Cap — impacting over 200 local authorities.
  • Led the prioritisation, joint policy alignment, and delivery of a strategic digital portfolio rooted in the UK government's Digital, Data and Technology (DDaT) principles and underpinned by user-centred design and service design approaches.
  • Oversaw comprehensive programme assurance across DHSC, NHSD, NHSBSA, and arms-length bodies (ALBs), ensuring delivery rigour and compliance across all major initiatives.
  • Founded and scaled the cross-government Delivery Community of Practice, bringing together 100+ professionals to drive collaboration, knowledge-sharing, and continuous improvement across the health and care ecosystem.

LEAD DIGITAL DELIVERY- Strategy & Data Platform

Ofgem (Energy Regulator UK)
07.2019 - 02.2021
  • Designed and led delivery of secure data exchange infrastructure for tariff and trade data between Ofgem and ACER (Association of European Energy Regulators).
  • Drove data consolidation and supplier governance programmes to improve regulatory oversight and auditability.
  • Partnered with digital strategy and decarbonisation teams on modernising policy delivery with cloud and data tools.

SENIOR DELIVERY MANAGER -Cloud & Digital Services

Ofgem (Energy Regulator UK)
10.2015 - 06.2019
  • Delivered £7M office and digital estate relocation, including migration to a hybrid cloud platform, saving £2M via early optimisation.
  • Oversaw cross-functional delivery of user-centred digital services supporting major renewable energy incentive schemes.

PARENT ADVOCATE & CAREGIVER (SEND Focus)

Child carer
04.2015 - 09.2015

• Advocated for inclusive education services while navigating a personal caregiving role. Informed future work in digital accessibility, inclusion-led service design, and leadership coaching.

Agile Delivery Manager – Big Data & Analytics

Cision
06.2013 - 03.2015
  • Delivered award-winning Gorkana Media Platform leveraging early ML/NLP for sentiment analysis.
  • Led agile programme delivery during the Gorkana–Cision merger, aligning data platforms across EU/US operations.
  • Managed budgets up to £3M across cross-regional data engineering and dev teams.

Professional Pause

Maternity Leave
03.2012 - 05.2013

Childcare & Maternity — Re-entered the workforce with renewed leadership and impact.

BUSINESS ANALYST

BSKYB - British Sky Broadcasting
11.2010 - 02.2012
  • Led end-to-end implementation of a customized Oracle ERP solution for BSKY operations, enhancing internal communications for TV program launches, studio events, workplace improvements, employee perks, Sky sponsorship, and leadership blogs.

Consultant Product Analyst – NHS Patient Systems

NHS UK
05.2010 - 10.2010
  • Led migration and transition from legacy to modern Patient Management System across three hospitals in Surrey..
  • Addressed vendor issues, redesigned workflows, and fast-tracked implementation through revised delivery strategy.

Consultant Business Analyst – NHS EPR Platform

DXC Technology Consulting
01.2009 - 08.2009
  • Spearheaded NHS pilot of LORENZO, a bespoke Electronic Patient Record (EPR) platform, across Manchester-based NHS trusts.
  • Managed India-based development team and UK-facing rollout, bridging requirements and technical implementation.

Technology Consultant – Intergovernmental Body

Tech Mahindra
07.2006 - 12.2008
  • Delivered digital and process modernisation for the World Bank (USA) focused on people and finance systems—covering loans, grants, and tax.
  • Acted as interface between technical teams and client stakeholders to ensure seamless delivery.

Education

Bachelor of Engineering -

AnnaUniversity
India

International Diploma in Business Analysis -

British Computer Society
London

CAL E, Certified Agile Coach, Scrum Master, Lean -

Certified Agile Leader
London

Skills

    Strategic & Digital Leadership

  • NHS Delivery & Health System Reform
  • Enterprise & Programme Leadership (Agile & Scaled)
  • Cross-Government Collaboration & Assurance
  • Innovation Leadership & Digital Transformation
  • AI, Data & Emerging Tech

  • Federated Data Predictive Modelling in Healthcare
  • Electronic Patient Records (EPR) NHS Data Governance
  • LLMs, ML Platforms & AI Ethics
  • Cloud & Emerging Technology Enablement

    Governance & Planning

  • Strategic Portfolio Planning & Prioritisation
  • Integrated Product & Platform Design Leadership
  • Investment Cases Public Sector Bids
  • Regulated Environment Delivery Expertise
  • Stakeholder & Commercial Impact

  • CxO Advisory & Executive Influence
  • Building High-Performing Teams
  • Outcome Measurement & Data-Driven Decision-Making
  • Commercial Acumen: GTM, Pre-sales, Negotiation, Contracting (gov commercial frameworks)

Additional Information

  • Federated Data Strategy | EPR Interoperability
  • AI Governance & Ethics in Regulated Environments
  • Predictive Modelling in Health Planning
  • NHS Data Compliance | Digital Maturity

Timeline

DELIVERY DIRECTOR - AI, Data & Product Engineering

Ciklum (London)
04.2023 - Current

HEAD OF DELIVERY – NHS Transformation Programmes

Department of Health and Social Care UK
03.2021 - 03.2023

LEAD DIGITAL DELIVERY- Strategy & Data Platform

Ofgem (Energy Regulator UK)
07.2019 - 02.2021

SENIOR DELIVERY MANAGER -Cloud & Digital Services

Ofgem (Energy Regulator UK)
10.2015 - 06.2019

PARENT ADVOCATE & CAREGIVER (SEND Focus)

Child carer
04.2015 - 09.2015

Agile Delivery Manager – Big Data & Analytics

Cision
06.2013 - 03.2015

Professional Pause

Maternity Leave
03.2012 - 05.2013

BUSINESS ANALYST

BSKYB - British Sky Broadcasting
11.2010 - 02.2012

Consultant Product Analyst – NHS Patient Systems

NHS UK
05.2010 - 10.2010

Consultant Business Analyst – NHS EPR Platform

DXC Technology Consulting
01.2009 - 08.2009

Technology Consultant – Intergovernmental Body

Tech Mahindra
07.2006 - 12.2008

Bachelor of Engineering -

AnnaUniversity

International Diploma in Business Analysis -

British Computer Society

CAL E, Certified Agile Coach, Scrum Master, Lean -

Certified Agile Leader
Uma Rajmithra