Summary
Overview
Work History
Education
Skills
Accomplishments
WHY I'M A GOOD FIT FOR ACCENTURE
Timeline
Generic

UKASHA NOOR

Coventry

Summary

Results-driven backend engineer with over 6 years of experience in developing robust cloud-based systems for Fintech and enterprise sectors. Expertise in designing and managing high-performance services that support over 100,000 users while maintaining an impressive 99.95% uptime. Proficient in writing production-level code using C# and Go, as well as establishing infrastructure with Terraform and Kubernetes. A collaborative approach with product teams and clients ensures the delivery of practical, real-world solutions that meet diverse business needs.

Overview

8
8
years of professional experience

Work History

Backend Engineer

PINEWOOD TECHNOLOGIES
04.2024 - Current
  • Built and deployed .NET Core APIs that power customer-facing features. Shipped 3 major features in 4 months with 99.9% uptime.
  • Work closely with product managers and QA teams to design APIs and workflows. Improved feature adoption by 20% through testing and iteration.
  • Reduced database query times by 15% by optimizing Entity Framework queries and adding proper indexes.

Senior Software Engineer

BIGYELLOWFISH
12.2021 - 08.2023
  • Built and scaled 20+ microservices in Go and C# that handled 50,000+ requests per second. Reduced infrastructure costs by 25% through better resource management.
  • Managed on-call rotation for payment services. Maintained 99.95% uptime by monitoring systems proactively and fixing issues quickly.
  • Created an event-driven pipeline using AWS SQS and SNS to process orders asynchronously. Achieved 99% delivery success for campaigns reaching 100,000+ users.
  • Moved manual AWS deployments to automated infrastructure using Terraform and Docker. Cut deployment time from 2 hours to 15 minutes.

Software Engineer

CISCO WEBEX
05.2019 - 11.2021
  • Maintained 75% of Webex backend services with 99.95% uptime across 20+ microservices used by enterprise customers.
  • Built CI/CD pipelines using Jenkins and Terraform that reduced release cycles by 40% and enabled zero-downtime deployments.
  • Created an event-driven system for sending invitations that achieved 99% delivery success to 100,000+ concurrent users.
  • Improved Go service performance by profiling code and fixing bottlenecks—cut response time in half and tripled throughput.

Software Engineer

MAQ SOFTWARE
05.2018 - 04.2020
  • Built .NET Core APIs on Azure that handled 10,000+ requests per second with response times under 100ms for financial services clients.
  • Managed Azure infrastructure (App Services, SQL Database, Key Vault) using infrastructure-as-code practices.
  • Automated regression testing with NUnit, cutting regression bugs by 30% in financial systems.
  • Worked with security teams to implement encryption, key management, and compliance controls for sensitive financial data.

Education

Master's - Computer Science

Coventry University
Coventry, UK
01.2024

B.Tech - Computer Science

Indian Institute of Information Technology (IIIT)
Kalyani, West Bengal, India
05.2018

Skills

  • Programming: C#/NET Core, Go, Python, TypeScript/Nodejs, REST APIs, GRPC
  • Cloud Platforms: AWS (Lambda, SQS, SNS, DynamoDB), Azure (App Services, SQL Database, Key Vault)
  • Infrastructure: Docker, Kubernetes, Terraform, Jenkins, GitHub Actions, CI/CD pipelines
  • Databases: PostgreSQL, MySQL, DynamoDB, MongoDB, Cassandra, Elasticsearch
  • Architecture: Microservices, event-driven systems, serverless computing, distributed systems, observability and monitoring
  • Soft Skills: Client communication, leading workshops, cross-team collaboration, explaining technical concepts to non-technical stakeholders

Accomplishments

  • Reliability at Scale: Built and operated 20+ microservices across 5 business units with 99.95% uptime through monitoring, incident response, and system resilience practices.
  • Cost Optimization: Led infrastructure refactoring of payment services that saved 25% on AWS costs while maintaining zero downtime.
  • Crisis Management: Handled production incidents affecting 100,000+ users by quickly diagnosing issues and implementing fixes within strict time windows.

WHY I'M A GOOD FIT FOR ACCENTURE

  • I have 6+ years building cloud systems with microservices, Docker, Kubernetes, and infrastructure-as-code (Terraform) across AWS and Azure—directly matching this role's requirements. My background in payment systems and enterprise SaaS means I understand how to build workflows for finance and other regulated industries.
  • I'm comfortable in client-facing situations: I've led workshops, explained technical trade-offs to non-technical stakeholders, and collaborated with product teams to deliver solutions under tight deadlines. I thrive in ambiguous environments where you need to figure things out quickly and ship working solutions.
  • While I'm still building hands-on AI/agent experience, my event-driven architecture background (SQS/SNS pipelines, high-throughput systems) and strong C#/Go programming skills position me well to learn and contribute to AI-native workflows. I'm excited to work on cutting-edge AI systems at Accenture and grow my expertise in this space.

Timeline

Backend Engineer

PINEWOOD TECHNOLOGIES
04.2024 - Current

Senior Software Engineer

BIGYELLOWFISH
12.2021 - 08.2023

Software Engineer

CISCO WEBEX
05.2019 - 11.2021

Software Engineer

MAQ SOFTWARE
05.2018 - 04.2020

B.Tech - Computer Science

Indian Institute of Information Technology (IIIT)

Master's - Computer Science

Coventry University
UKASHA NOOR