Uju Josephine OKONKWO
Birmingham,United Kingdom
Summary
PERSONAL SUMMARY Adaptable and resourceful Care giver with background knowledge and experience in homes and hospitals. I'm focused on transferring and implementing the skills and competencies gathered as am highly efficient with a verifiable track record of managing and resolving a range of behavioural issues ,care related issues and exceeding expectations .Diligent health care personnel, with vast training to safely support users ,always ready to help with any chores ranging from cooking ,counsel ,hygiene, mobility, cleaning to drug administration, implement change through innovation and sound judgement.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work history
Health care Support Worker
Contento Social Homes
Birmingham
02.2023 - Current
- Support clients of Domestic violence by showing love , care for their needs, help with navigation and process relevant documents .
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Organised social activities and events to build community connections.
- Delivered on care plan goals while responsibly managing client budget.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored client health conditions and reported immediate issues to manager.
Ward Assistant
Mercy Gate Hospitals
02.2020 - 02.2023
- Aided Services like meal preparation, drug administration, Washing and dressing, maintaining Safety and giving care to various ages
- Demonstrated Respect and Privacy for Care users
- Improved care user's daily life through compassionate conversation, empathetic care and socialization.
- Took on additional tasks on manager's request.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Responded to telephone enquiries from clients, vendors and members of public.
- Adhered to best business practices and etiquette to comply with guidelines and procedures.
Banking Officer
Zenith Bank Plc
04.2008 - 01.2020
- Daily balancing and reconciliation of General Ledgers
- Supervision of Front Line Tellers and Note Counters
- Cash Management
- Customers dispute and banking related issues resolutions
- Total quality assurance
Ministry of Industry, Oyo State, NYSC
03.2007 - 02.2008
- Supported the organization with various admin duties , payroll compilation and conflict resolution
- National Agency For Food & Drugs, Administration and Control (NAFDAC)
Industrial Trainee
NAFDAC
Lagos, Nigeria, Lagos, Nigeria
05.2006 - 09.2007
- Description Assessment of cultured microbial colonies in sample of consumer items Determination of the chemical composition of Cosmetics
- Analyzing percentage efficacies of pharmaceutical products by isolating active ingredients.
- Formulated risk assessments and developed mitigation strategies.
- Complied with health, safety and environment policies by applying best practices and quality standards.
Volunteer Support Worker
Okafor Family House
Festac/ Lagos, Lagos, Nigeria
01.2001 - 12.2006
- Provided individualised support and guidance, fostering social development to enhance wellbeing.
- Helped coordinate appointments for counselling, physiotherapy and occupational health services.
- Facilitated one-on-one keywork sessions to address individual goals and adjust plans to meet new objectives.
- Reported dangerous incidents to mitigate further risks to health and safety of staff and service users.
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
Education
Bachelor of Science - Biochemistry
01.2002 - 12.2006
- Member of Jets Club
MASTERS - Public and International Affairs
01.2015 - 12.2016
- Completed professional development in Management
Basic Life Support - Red Cross - Health and Safety
07.2022 - 08.2022
- Awarded First Aider
08.2022 - 08.2022
- Continuing education in Care and Safety
Skills
- Team player
- Empathetic
- Elderly care
- Time management
- Medication Administration
- Child care and assistance
- Dedicated team player
- Schedule management
- Patient charting
Timeline
Health care Support Worker - Contento Social Homes
02.2023 - Current
Care Tuition - ,
08.2022 - 08.2022
Nigerian Red Cross Society - Basic Life Support - Red Cross, Health and Safety
07.2022 - 08.2022
Ward Assistant - Mercy Gate Hospitals
02.2020 - 02.2023
UNILAG - MASTERS, Public and International Affairs
01.2015 - 12.2016
Banking Officer - Zenith Bank Plc
04.2008 - 01.2020
- Ministry of Industry, Oyo State, NYSC
03.2007 - 02.2008
Industrial Trainee - NAFDAC
05.2006 - 09.2007
UNILAG - Bachelor of Science, Biochemistry
01.2002 - 12.2006
Volunteer Support Worker - Okafor Family House
01.2001 - 12.2006
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