UJAIFA ZAINALABDEEN
GLOUCESTER
Summary
Versatile professional with expertise in technical service, healthcare, hospitality, and sales. Proficient in troubleshooting, patient care, restaurant operations, and client relationship management. Demonstrated ability to solve problems, communicate effectively, and adapt to diverse environments while delivering high-quality results.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work history
Blue fame gas stove works
2025.01 - 2025.08
- Facilitate installation of gas appliances, maintenance and servicing, safety inspections and fault assessments, emergency response, customer engagement, documentation and compliance.
Health Park Medical Center
Alappuzha
2024.01 - 2024.12
- Company Overview: Alappuzha
- Provided compassionate patient care, assisting with personal hygiene, nutrition, and mobility needs.
- Maintained accurate documentation and adhered to infection control protocols while ensuring a safe, clean, and dignified environment.
- Built strong patient relationships through respectful communication and continuous support.
- Alappuzha
Saravan Bhavan Restaurant
Alappuzha, Kerala
2021.02 - 2023.12
- Company Overview: Alappuzha Kerala
- Trained and on boarded staff in food preparation, service, and safety protocols while ensuring compliance with food safety standards.
- Collaborated on menu planning, analyzed customer feedback, and implemented improvements to boost guest satisfaction and repeat business.
- Maintained clean, hygienic environments and led training programs for teams of 20+, achieving exceptional service delivery and 100% guest satisfaction.
- Alappuzha Kerala
Ware house operator
Ocean Medicals
Alappuzha, Kerala
2010.05 - 2021.05
- Company Overview: Alappuzha, Kerala
- Experienced Warehouse Operator skilled in inventory management, order picking, packing, and shipping.
- Proficient in operating forklifts and warehouse equipment while ensuring safety, accuracy, and efficiency.
- Strong team player with proven ability to meet deadlines, maintain organized stock levels, and support smooth warehouse operation.
- Alappuzha, Kerala
Education
Bachelor of commerce -
S D College
Alappuzha, Kerala 2005.08 - 2008.03
A-levels - Humanities
Lajanathul Muhammadiya
2002.03 - 2004.03
GCSES SSLC - undefined
Leo XII HS Alappuzha
2001.01 - 2002.03
Skills
- Strong work ethic
- Excellent communication skills
- Reliable
- Workplace cleanliness
- Detailed quality control
- Health and safety knowledge
- Warehouse operations
- Order Picking
- Material handling
- Visual inspection checks
- Safe loading and unloading
- Customer focus
- Cooperative working
- Equipment handling
- Machine operation
- Product Inspection
- Quality Control
- Tool operation
- Hand-eye coordination
- Machine and tool maintenance
- Basic life support
Accomplishments
- Achieved 100% guest satisfaction in restaurant operations by leading and training staff to deliver exceptional service
- Improved warehouse efficiency and order accuracy by streamlining inventory handling and meeting strict shipping deadlines
- Enhanced patient care and comfort in healthcare by providing compassionate support and upholding hygiene standards
- Drove revenue growth as a sales executive by building strong client relationships and consistently exceeding sales targets
Languages
Hindi
English
Malayalam
Tamil
Timeline
Blue fame gas stove works
2025.01 - 2025.08
Health Park Medical Center
2024.01 - 2024.12
Saravan Bhavan Restaurant
2021.02 - 2023.12
Ware house operator
Ocean Medicals
2010.05 - 2021.05
Bachelor of commerce -
S D College
2005.08 - 2008.03
A-levels - Humanities
Lajanathul Muhammadiya
2002.03 - 2004.03
GCSES SSLC - undefined
Leo XII HS Alappuzha
2001.01 - 2002.03