Ugne Jankeviciute
City of London
Summary
Energetic self-starter, team builder, and player. Active, outstanding communication skills (cooperation and co-working with others), tolerant, and creative. Strong sense of responsibility and reliability. Navigates high-stress situations, offering well-thought-out solutions and achieving goals in good quality and on time.
Creative individual seeks social media support opportunity to build on abilities in content development and knowledge of varied platforms. Plans and prioritises well to manage busy workloads under pressure.
Overview
7
7
years of professional experience
Work history
Social media assistant
The Piano Works
London
02.2025 - Current
- Responded promptly to customer enquiries, improving consumer relations and satisfaction.
- Boosted brand awareness by creating engaging social media content.
- Maintained an up-to-date knowledge of social media trends for enhanced strategy development.
- Shot and edited content for Instagram, TikTok and Facebook.
- Scheduled social media content strategically to achieve maximum reach and impressions.
Restaurant Manager
The Piano Works
London
10.2024 - Current
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Trained new team members, enhanced service quality.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Collaborated closely with the sales team to promote special offers or services.
Restaurant Manager
All Star Lanes
London
03.2024 - 11.2024
- Ensured compliance to health and safety regulations for safe dining environment.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Streamlined staff rotas to optimise efficiency.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Receptionist
Flight Club Darts
London
08.2023 - 03.2024
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
- Captured and processed client information, entering data into online systems for wider company use.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
Floor Supervisor
The Piano Works
London
03.2022 - 06.2023
- Resolved customer complaints together with a management team.
- Organized weekly briefings with floor team about weekly goals.
- Completed opening and closing checklists according to set venue standards.
- Equipped floor staff with knowledge and skills to reach company targets, mentoring new joiners.
- Tracked floor team productivity, performance, and task completion.
Waitress
The Piano Works
London
10.2021 - 03.2022
- Processed cash, and credit card payments using POS terminals.
- Delivered quality food and beverage service to over 80-100 guests per shift.
- Optimized customer experience, serving each guest with sincere, positive, and enthusiastic attitude.
- Maintained safe food handling standards at all times.
Communications Coordinator
Lithuanian school students' union
Kaunas
11.2018 - 08.2021
- Grew Facebook and Instagram following with innovative and interactive content.
- Defined sophisticated posting and content strategy for Instagram, and Facebook, leading to reaching bigger and specific audience.
- Organising weekly meetings with team to discuss goals.
- Created social media content for upcoming events.
- Cooperated with sponsors for upcoming events and future deals.
Education
Secondary Education Diploma -
Kaunas "Saules" Gymnasium
Bachelor of Arts - Film
London Metropolitan University
09/2025 -
Skills
- Inspiring leadership
- Outstanding customer service
- Team management, building and training
- Health and Safety Procedures
- Multitasking Ability
- Report writing
- Microsoft Word, Excel, and Office knowledge
- Time management
- Excellent written and verbal communication
- Video shooting and editing
- Social media platforms
- Canva designing
- Instagram account management
- TikTok transitions and Instagram reels
- Table booking system operation
- Complaint management
Personal Information
Languages
Lithuanian
Lithuanian
English
German
Custom
1,6,6
Timeline
Social media assistant
The Piano Works
02.2025 - Current
Restaurant Manager
The Piano Works
10.2024 - Current
Restaurant Manager
All Star Lanes
03.2024 - 11.2024
Receptionist
Flight Club Darts
08.2023 - 03.2024
Floor Supervisor
The Piano Works
03.2022 - 06.2023
Waitress
The Piano Works
10.2021 - 03.2022
Communications Coordinator
Lithuanian school students' union
11.2018 - 08.2021
Secondary Education Diploma -
Kaunas "Saules" Gymnasium
Bachelor of Arts - Film
London Metropolitan University
09/2025 -
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