Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ugesh Udatha

Manchester

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Process Lead

Medico India Pvt Ltd
Hyderabad
11.2018 - 08.2020

Worked with Medico as Process Lead since November 2018 to August 2020.

In Medico worked as Process Lead involves Denial Management, Patient Calling (Customer Service), AR Follow Up, Briefings, TL Mails, Client Escalations, Eligibility and Verification, Process training for newly joined associates.

Subject Matter Expert

Medfin India Pvt Ltd
Hyderabad
10.2016 - 11.2018

Worked with Medfin India Pvt Ltd as Analyst from October 2016 to November 2018.

In Medfin India Pvt Ltd worked as Analyst, work Profile involves work Profile involves Denial Management, Patient Calling (Customer Service), AR- Follow up, Eligibility and Verification, Appeals, Process training for newly joined associates, Client escalations.

Sr. Associate

Inventurus Knowledge Solutions
Hyderabad
05.2014 - 09.2016

Worked with Inventurus Knowledge Solutions as Sr.Associate from May 2014 to September 2016.

Asscociate

Wipro
Hyderabad
05.2013 - 03.2014

Worked with Wipro for HP process (Customer Support) from May 2013 to March 2014.

Education

MBA - Business Administration And Management

Wrexham Glyndwr University
United Kingdom
01-2023

MBA - Business Management

St.Martins Institute of Business Management
India
06-2014

Bachelor of Science - Computers

Sai Sudhir Degree College
India
04-2012

High School Diploma -

Board of Intermediate
India
03-2008

High School Diploma -

Board of Secondary Education
India
03-2006

Skills

  • Decision-Making
  • Problem-solving abilities
  • Excellent Communication
  • Team building
  • Multitasking
  • Adaptability and Flexibility
  • Call Management
  • Critical Thinking
  • Inbound and Outbound Calling

References

References available upon request.

Timeline

Process Lead

Medico India Pvt Ltd
11.2018 - 08.2020

Subject Matter Expert

Medfin India Pvt Ltd
10.2016 - 11.2018

Sr. Associate

Inventurus Knowledge Solutions
05.2014 - 09.2016

Asscociate

Wipro
05.2013 - 03.2014

MBA - Business Administration And Management

Wrexham Glyndwr University

MBA - Business Management

St.Martins Institute of Business Management

Bachelor of Science - Computers

Sai Sudhir Degree College

High School Diploma -

Board of Intermediate

High School Diploma -

Board of Secondary Education
Ugesh Udatha