Uduak Asukwo

Worked as a Business Analyst on a project responsible for implementing an investment Portal which assist management companies in attracting and retaining direct business. The application also allows existing and new investors to place and process deals/trade such as ISA, Unit Trust, Pensions.

• Elicited requirements using interviews, document analysis, workshops, surveys, business process descriptions. Translated business needs into functional and non-functional requirements for the IT organization and manages changes to such requirements.

• Worked with the Product Manager, Digital Service Manager and User Researchers to refine the services considering external factors such as changes to policy, legislation, technology or user requirements.

• Acted as Proxy Product Owner, responsible for managing the product backlog and ensuring that items were broken down into more detailed user stories and acceptance criteria

• Worked collaboratively with scrum team members to deliver digital deliveries; fully engage and contribute to agile ceremonies (e.g. sprint planning sessions, daily stand ups and retrospectives)

• Lead project design workshops and solution exercises, documented requirements, and proposed solutions

• Supported the development and delivery phases, provided expert assistance to resolve problems during

UAT, offered post-implementation support and documented go-live issues

• Maintained high quality project documentation, including approved requirements, traceability matrices, a RACI matrix and the risks and issues log

• Designed document workflows through different customer and product journeys.

• Successfully implemented a student learning management portal.

Working on a digital transformation projects delivered in an agile and waterfall environment. The work includes developing new mobile apps and online experiences; using digital messaging to build the relationship with customers; building and improving the underlying technology and security platforms. Responsible for analysing the needs of the business, liaising with stakeholders and coming up with solutions to business problems. Also worked on the GDPR project, leading the implementation of Business and IT changes needed to comply with the regulations

• Working with stakeholders and cross functional teams to produce and own business user requirements, functional specifications and business cases

• Designing industry standard project documentation, including user stories, product backlog, use cases, swim lane diagrams process models and the risks and issues log

• Identifying all data across the different systems and creating data dictionary (Data feed) showing the structure of the data contained within a system. Designed data flow diagrams and models showing the movement of data across systems.

• Analysing the current (AS-IS) state of compliance to the GDPR legislation in relation to Data breach notification, Subject Access Request, data processing and storage identifying any gaps with the business process and systems

• Facilitating workshops to gather requirements for the system changes needed to be GDPR complaint and translated requirements into technical design documents

• Supporting the development and UAT through walk through, system analysis, scope management, offering post-implementation support (designing user manuals, change governance)

• Successfully enhanced multiple digital channels which improved revenue by 30%

• Identifying process bottlenecks, developed solutions and implemented new, improved processes and policies