Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

UCHENNA OBIDIKE

Manchester

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

41 Luxe
11.2021 - 12.2023
  • Increased sales by providing exceptional customer service and product knowledge.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Improved store appearance with effective merchandising and creative displays.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.

Public Relations Executive

Granary Media
09.2019 - 08.2021
  • Increased media coverage by developing and executing strategic public relations campaigns.
  • Enhanced brand reputation by managing crisis communication initiatives.
  • Secured high-profile speaking engagements for company leadership, raising brand visibility.
  • Strengthened relationships with key industry influencers through targeted outreach efforts.
  • Led successful product launches by collaborating with marketing teams to develop integrated communications plans.
  • Generated positive press coverage by pitching compelling stories to national and regional media outlets.
  • Organized and executed successful press events, resulting in significant media exposure and increased awareness of company initiatives.
  • Delivered measurable results by tracking and analyzing media coverage, adjusting strategies as needed based on performance data.
  • Built strong relationships with journalists through ongoing outreach efforts, resulting in increased opportunities for positive press coverage.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Increased brand awareness through development and implementation of successful public relations campaigns.
  • Drafted speeches for company executives and advised on media talking points.
  • Oversaw team of communications and media relations professionals with focus on achieving PR results.

Education

Bachelor of Science - Mass Communications

Nnamdi Azikiwe University Awka
Nigeria

Master of Science - Market Research And Analytics

Manchester Metropolitan University
01.2025

Skills

  • Lead Generation
  • Customer Relations
  • Quality Assurance Controls
  • Visual Merchandising
  • Building rapport
  • Returns processing
  • Goal-Oriented
  • Brand Awareness
  • Punctuality
  • Fashion sense
  • Interpersonal and written communication
  • Stocking and Receiving
  • Teamwork

Certification

  • Certified Social Psychologist, Wesleyan University - 10/2020
  • Certified Project Management Professional, British School of Project Management - 12/2019

Timeline

Retail Sales Assistant

41 Luxe
11.2021 - 12.2023

Public Relations Executive

Granary Media
09.2019 - 08.2021

Bachelor of Science - Mass Communications

Nnamdi Azikiwe University Awka

Master of Science - Market Research And Analytics

Manchester Metropolitan University

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