UCHEMADU MANASSEH
IPSWICH,SUFFOLK
Summary
Support patients in various settings, including in hospitals, GP practices, their own homes, personal care and more. Good communication skills and practical capabilities, enabling patients to make a real difference to their lives. Dedicated care worker with knowledge of diverse care needs. Offers companionship and engaging activities for clients. Holds local area knowledge and driving licence. Dedicated healthcare assistant/support worker with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.
Overview
12
12
years of professional experience
19
19
years of post-secondary education
Work history
HEALTHCARE ASSISTANT/SUPPORT WORKER
JULIAN SUPPORT HEALTHCARE
IPSWICH, SUFFOLK
08.2023 - Current
- Collaborating with other healthcare professionals to develop treatment plans for people with mental health conditions
- Recommending patients that need more personalised treatment to Psychiatrists and Clinicians
- Maintained and updated digital patient records and medical information.
- Educated and advised patients on prevention and improvement methods to avoid future hospitalisation.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Supervising and monitoring patients within the facility to ensure their safety
RECOVERY COORDINATOR
JULIAN SUPPORT HEALTHCARE
IPSWICH, SUFFOLK
11.2023 - 06.2025
- Implemented effective strategies that aided faster recovery times for numerous patients.
- Provided post-discharge follow-up calls thereby keeping track of client's well-being at home.
- Improved patient recovery process by creating and implementing consistent care plans.
- Assisted in reducing relapse rates for patients through continuous monitoring and support.
- Liaised with families of patients to provide updates on their loved one's recovery progress.
- Managed crises situations effectively, ensuring minimal disruption to other patients' recovery processes.
SUPPORT WORKER/HEALTHCARE ASSISTANT
ALPHA24 HEALTHCARE
BURY ST EDMUNDS, SUFFOLK
08.2023 - 06.2025
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Prepared nutritious meals that met special dietary needs of clients.
- Provided transportation for medical appointments, ensuring timely arrival.
HEALTHCARE ASSISTANT
ELYSIUM HEALTHCARE
BURY ST. EDMUNDS, SUFFOLK
09.2022 - 08.2023
- Handling household tasks like grocery shopping and laundry
- Administering oral and topical medication under the supervision of medical personnel
- Organising suitable recreational activities for the patient
- Observing patients for behavioural changes
- Performing comprehensive risk assessments on patients
- Documenting and maintaining patient health records
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Established friendly rapport with patients to promote positive health and wellbeing.
SUPPORT WORKER
JOE HEALTHCARE
IPSWICH, SUFFOLK
06.2022 - 07.2023
- Reporting all changes on the patients and other important observations to the Nurse
- Taking the patient’s vital signs such as blood pressure and temperature
- Attending meetings with other healthcare professionals
- Delivering reports to Case Managers and reviewing any important changes in the patient’s condition
- Patience and the ability to remain calm in stressful situations
- Clear verbal communication skills to explain sensitive information
SUPPORT WORKER
GREEN ROSE CARE @ SWANTON CARE
IPSWICH, SUFFOLK
03.2022 - 05.2023
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Keeping clients records up to date
- Meeting the clients expectation and satisfying their needs first
SENIOR WAITER
BARRAFINA LTD
SOHO, LONDON
12.2021 - 03.2022
- Advised customers of menu adaptations to suit various dietary requirements, intolerances and allergies.
- Worked flexible shift patterns to meet evolving demands of breakfast, lunch and dinner service requirements.
- Handled food and drink with care and caution, optimising customer and staff safety.
- Assessed customer allergy requirements, advising on suitable choices and communicating specific needs with kitchen teams.
- Handled customer complaints calmly and professionally, providing replacement items and offering discounts to maintain positive restaurant reputation.
SENIOR WAITER
DANCLAIRS KITCHEN
BRIXTON, LONDON
11.2021 - 12.2021
- Listened attentively to customer orders, ensuring exact food and drink requirements were met.
- Engaged customers in daily food and drink specials, increasing add-on sales for improved restaurant profit.
- Used excellent drinks menu knowledge to offer well-suited wine and cocktail pairings.
- Prepared dining rooms effectively and efficiently for service, laying tables with precision and care.
HEALTHCARE ASSISTANT & SUPPORT WORKER
KLINIK A. MOHAN
PJ, MALAYSIA
11.2019 - 02.2021
- Communicating with key agencies & service providers in the local community
- Administering medications to patients
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
- Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
HEALTHCARE ASSISTANT
KPJ HEALTHCARE SDN BHD
KL, MALAYSIA
11.2018 - 10.2019
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
- Established friendly rapport with patients to promote positive health and wellbeing.
- Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
HEALTHCARE ASSISTANT
KL INTERNATIONAL HEALTHCARE CENTRE
KL, MALAYSIA
08.2017 - 10.2018
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained and updated digital patient records and medical information.
- Obtained current medical information, weight, height and vital signs to aid care planning.
BAR ASSISTANT
VINZING SDN BHD
KL, MALAYSIA
09.2015 - 07.2017
- Created cocktails using a large range of ingredients such as spirits, liquors, fruit and soda.
- Incorporated new drinks onto menu selection according to customer requests, trends, special events and seasons.
- Developed new beverages by researching emerging industry trends and listening to customer feedback.
- Effectively and efficiently dealt with customer complaints, following company best practice.
SENIOR SALES ASSISTANT
RICHDERE AUTO SPARE PARTS SDN BHD
KL, MALAYSIA
05.2013 - 08.2015
- Answer phone calls and received visitors
- Receive and handled customers complaints
- Arranging services for customers - including booking hotel rooms
- Set up sales and delivery contracts, finalised paperwork and issued receipts for purchases
- Received, processed and organised deliveries within tight deadlines.
- Showcased product features and benefits to drive sales.
Education
BACHELOR OF BUSINESS - BUSINESS ADMINISTRATION
UNITAR INTERNATIONAL UNIVERSITY
KUALA LUMPUR, MALAYSIA 09.2017 - 03.2021
DIPLOMA - INFORMATION TECHNOLOGY
UNITAR INTERNATIONAL UNIVERSITY
KUALA LUMPUR 05.2014 - 06.2017
SENIOR WEST AFRICAN EXAMINATIONS COUNCIL - SECONDARY EDUCATION
NDOKI COMMUNITY SECONDARY SCHOOL
UWKA EAST 01.2000 - 12.2002
JUNIOR WACE - SECONDARY EDUCATION
NDOKI COMMUNITY SECONDARY SCHOOL
UWKA EAST 11.1996 - 10.1999
FIRST SCHOOL LEAVING TESTIMONIAL - PRIMARY EDUCATION
PRIMARY ACADEMY OBOHIA
UKWA EAST 02.1990 - 08.1996
Skills
- Web Designing
- Video Editing
- Photo Editing
- Dreamweaver Designing
- Microsoft Office Suit
- FrontPage Web Designing
- Microsoft PowerPoint, presentations, interactive slideshows, Inserting hyperlinks, embedding video, sharing a slideshow, formatting media
- Microsoft Outlook, Auto reply, email settings, Planning meetings, configuring calendars, scheduling and delegating tasks
- Microsoft Word, merging documents, using fields and advanced tools, Creating labels, Formatting tables, protecting documents, Formatting documents
- Microsoft Excel, Pivot tables, Group data, Analysing data, Creating tables, Creating spreadsheets, Functions
HEALTHCARE
- Exercise and activity planning
- Patient engagement
- Medication Administration
- Patient care plans
- Empathy and compassion
- Patient transporting
- Clear communication
- Person-centred care plans
- Patient safeguarding
- Documentation development
- Safeguarding knowledge
- Patient transport
- Care plan management
Custom
Long tennis, Swimming, Table tennis, Football, Gymnastics, Reading, Writing, Cooking, Country Music, Gospel Music, Photography, Learning, Dancing
Timeline
RECOVERY COORDINATOR
JULIAN SUPPORT HEALTHCARE
11.2023 - 06.2025
HEALTHCARE ASSISTANT/SUPPORT WORKER
JULIAN SUPPORT HEALTHCARE
08.2023 - Current
SUPPORT WORKER/HEALTHCARE ASSISTANT
ALPHA24 HEALTHCARE
08.2023 - 06.2025
HEALTHCARE ASSISTANT
ELYSIUM HEALTHCARE
09.2022 - 08.2023
SUPPORT WORKER
JOE HEALTHCARE
06.2022 - 07.2023
SUPPORT WORKER
GREEN ROSE CARE @ SWANTON CARE
03.2022 - 05.2023
SENIOR WAITER
BARRAFINA LTD
12.2021 - 03.2022
SENIOR WAITER
DANCLAIRS KITCHEN
11.2021 - 12.2021
HEALTHCARE ASSISTANT & SUPPORT WORKER
KLINIK A. MOHAN
11.2019 - 02.2021
HEALTHCARE ASSISTANT
KPJ HEALTHCARE SDN BHD
11.2018 - 10.2019
BACHELOR OF BUSINESS - BUSINESS ADMINISTRATION
UNITAR INTERNATIONAL UNIVERSITY
09.2017 - 03.2021
HEALTHCARE ASSISTANT
KL INTERNATIONAL HEALTHCARE CENTRE
08.2017 - 10.2018
BAR ASSISTANT
VINZING SDN BHD
09.2015 - 07.2017
DIPLOMA - INFORMATION TECHNOLOGY
UNITAR INTERNATIONAL UNIVERSITY
05.2014 - 06.2017
SENIOR SALES ASSISTANT
RICHDERE AUTO SPARE PARTS SDN BHD
05.2013 - 08.2015
SENIOR WEST AFRICAN EXAMINATIONS COUNCIL - SECONDARY EDUCATION
NDOKI COMMUNITY SECONDARY SCHOOL
01.2000 - 12.2002
JUNIOR WACE - SECONDARY EDUCATION
NDOKI COMMUNITY SECONDARY SCHOOL
11.1996 - 10.1999
FIRST SCHOOL LEAVING TESTIMONIAL - PRIMARY EDUCATION
PRIMARY ACADEMY OBOHIA
02.1990 - 08.1996
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