UCHECHI CYNTHIA OGUNLANA
EDINBURGH,SCOTLAND
Summary
Compassionate Care Support Worker with comprehensive background in adult care of patients in the care home and care at home settings. Providing exceptional person-centred care, demonstrating dedication to safe care practices for continued patient trust. Prioritises patient wellbeing, safety and dignity through conscientious care and support. Dedicated to achieving positive outcomes by delivering excellent patient care.
Overview
10
10
years of professional experience
Work History
Care Assistant/ Support Worker
Newcross Healthcare
Edinburgh
12.2023 - Current
- Provided emotional support to patients, improving their mental wellbeing.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Administered medication to patients, ensuring proper health management.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
Care assistant
Caring Homes Group
Edinburgh
01.2023 - 02.2025
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities
- Provided person centred care in line with company's policies
- Continuously assessed, implemented, and evaluated residents' care
- Prepared residents to be examined by healthcare professionals
- Contributed to the moving and handling of clients, and enabled residents to maintain and improve their mobility
- Completed documentation of care, hospital actions and patient activities for up-to-date client records
- Assisted in all aspects of personal care, retaining comfort and dignity
- Optimised patient satisfaction through compassionate, considered care and communication
- Maintained confidentiality and compliance standards for optimised patient care
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
- Maintained optimal safety standards throughout the care home and care environments, prioritising risk-reduction, health and hygiene
- Assisted residents to maintain their independence, equality, and rights
Support worker
Search consultancy
Aberdeen city, Scotland
03.2021 - 12.2022
- Safely escorted patients during medical appointments and hospital visits
- Worked closely with nurses to maintain high levels of communication
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention
- Improved service users’ daily lives through compassionate conversation, empathetic care, and community socialisation
- Enabled clients to maintain personal hygiene and appearance
- Undertook domestic duties such as laundry, and cleaning after meal service
- Enabled residents to eat and drink
- Assisted in all aspects of personal care such as washing, dressing, toileting, and grooming
Medical receptionist
St Johns Hospital and maternity
Imo state, Nigeria
12.2014 - 02.2021
- Completed start and end of day procedures for a busy hospital
- Maintained timely check-in services, noting patient arrivals for efficient appointment running
- Welcomed patients with kindness to enhance checking in processes
- Collected and provided patient information to relevant medical professionals
- Oversaw office supply orders and replenished stock for staff use
- Offered knowledgeable, friendly support to in-office guests
- Protected patient rights through continued discretion and confidentiality
- Offered advice on additional services to best meet patient needs
- Responded calmly and compassionately in emergency situations
- Solved administrative and customer service issues with knowledgeable assistance and friendly support
Education
SVQ Level 2 - Health and social care
Care training and consultancy
Dumfries, Dumfries and Galloway 06.2023 - 10.2023
Skills
- Safeguarding knowledge
- Personal care
- Elderly care
- Pressure area care
- Patient handling and positioning
- Disability care
- Dementia care
- Infection prevention and control
- Catheter care
- Team player
- Stoma care
- Peg feeding
Timeline
Care Assistant/ Support Worker
Newcross Healthcare
12.2023 - Current
SVQ Level 2 - Health and social care
Care training and consultancy
06.2023 - 10.2023
Care assistant
Caring Homes Group
01.2023 - 02.2025
Support worker
Search consultancy
03.2021 - 12.2022
Medical receptionist
St Johns Hospital and maternity
12.2014 - 02.2021
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