Knowledgeable database and network security professional experienced in minimising system intrusion points and overall security weaknesses. Careful to test and review security measures, perform detailed risk assessments and comply with legal requirements. Proactive in monitoring computer virus reports and responding accordingly.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Information Technology Security Consultant
Self Employed
Birmingham, West Midlands
06.2022 - Current
Trained systems users in security awareness to maintain system security.
Removed computer viruses and malware from affected computers, collaborating with security team to analyse security-related incidents.
Established IT investigative practices to streamline diagnosis and resolution, minimising downtime and enhancing system performance.
Discussed data access needs, security violations and programming changes with system users to resolve issues.
Tested security measures and systems, performing risk assessments to detect vulnerabilities.
Developed solutions to limit access to protected data and programs.
IT Support Technician
Dial A Builder Ltd
Birmingham, West Midlands
10.2020 - 10.2022
Conducted effective IT support service for employees, leading to improved operational efficiency.
Provided timely and professional support across hardware and software issues
Performed Planned Preventative Maintenance, repairs and technical upgrades for well-mobilised operational teams.
Monitored site security to ensure equipment and workstations met agreed requirements.
Installed PAN and WLAN networks at remote locations.
Troubleshot operating systems, hardware and software problems to identify root causes.
Organised workspaces for employees with computer, monitors and associated cabling or equipment.
Installed new software for users and monitored version and patch update requirements.
Maintained internet and intranet websites to maximise reliability and usability.
Scanned systems, diagnosing and correcting equipment failures and performance issues.
Followed manufacturing instructions and design specifications when completing repairs.
Administrative Assistant
Dial A Builder Ltd
Birmingham, West Midlands
09.2020 - 04.2022
Kept and maintained accurate filing system for preservation of office information.
Received, sorted and distributed incoming mail.
Provided printing, photocopying scanning support to colleagues.
Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
Created email notifications, invitations and agendas for meetings, events and appointments.
Supervised administrative work in office and set goals for staff.
Kept files organised and up-to-date for accurate record-keeping purposes.