Tyrrell Etoroma
Ripley,United Kingdom
Summary
Dedicated professional with expertise in equipment handling, customer service, and payment processing. Proven ability to design effective training programmes and lead staff education initiatives. Skilled in machinery maintenance and crew leadership, demonstrating resilience under pressure. Committed to enhancing operational efficiency and fostering a collaborative work environment.
Overview
5
5
years of professional experience
Work history
Crew trainer
McDonalds
Derby
2021.07 - Current
- Reinforced health and safety compliance through ongoing training and on-shift coaching of crew members across shifts consisting containing upwards of 15 staff members.
- Supported onboarding and training of new crew members, reinforcing professional standards and expected workplace behaviour.
- Demonstrated best-practice procedures to ensure consistent execution of operational processes across shifts across 5 shifts per week.
- Facilitated clear communication between front-of-house and back-of-house teams to improve operational efficiency reducing delays during peak service periods.
- Ensured compliance with company standards through consistent coaching and real-time feedback.
- Promoted effective teamwork and collaboration to maintain a positive and productive working environment.
- Supported shift leadership by coordinating team activity and ensuring smooth operational performance during busy periods during shifts serving 300+ customers.
- Delivered fast and accurate customer service in a high-volume environment, maintaining service quality during peak demand.
- Coordinated front-of-house and back-of-house teams to ensure smooth service execution during high-demand periods.
Education
GCSEs - General Secondary Education
John Flamsteed Community School
Denby, Derbyshire /2014 - /2021
GCSEs - Teamwork And Personal Development
John Flamsteed Community School
Denby, Derbyshire 2020.06 - 2020.08
Skills
- Employee training
- Crew leadership
- Safety procedures
- Equipment handling
- Machinery maintenance
- Programme design
- Customer Service
- Payment Processing
- Resilience under pressure
Affiliations
- Physical fitness/Gym, and maintaining a balance and nutritious diet
- Computer hardware and software
- Content creation, videography, on camera skills
- Competitive Gaming, involving teamwork, fast and effective communication skills, and adapting in high pressure environments under pressure
Timeline
Crew trainer
McDonalds
2021.07 - Current
GCSEs - Teamwork And Personal Development
John Flamsteed Community School
2020.06 - 2020.08
GCSEs - General Secondary Education
John Flamsteed Community School
/2014 - /2021