Tymofii Vakulenko
London,United Kingdom
Summary
Events, sales, and customer service with international experience in Ukraine and Turkey. Proven ability in research, sourcing, and communication. Successfully operated an online clothing store with over 100 + items sold, organized community events attracting 70–100 attendees, and facilitated international tour bookings in English, achieving up to 15 bookings per month during peak season.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Tour Agency
Travel Sales Assistant
Kemer, Turkey
2022.06 - 2023.09
- Sold tour packages to international clients in English (consultative sales).
- Established rapport easily, assessed customer needs, and made bookings with ease.
- Completed as many as 15 tours on monthly basis during peak season.
- Handled all inquiries, bookings, and customer service.
Community Events Coordinator
Independent
Antalya, Turkey
2023.04 - 2024.08
- Helped with organizing community events for Russian-speaking community (attendance of 80-110 people).
- Organized event by recruiting participants through Instagram, TikTok, Telegram, and Community networks.
- Venue coordination and logistics, and support with event-day management (guests, entry, communications).
Online Clothing Shop Owner
Self Employed
Kiev , Ukraine
2019.10 - 2020.11
- Sourced clothing from European suppliers at competitive prices.
- Projected duties and taxes, keeping it profitable and maintaining strong margins.
- Posting products, pricing, as well as customer communications through Instagram and Telegram.
- Sold more than 100+ garments in a year,managed orders, delivery, and customer services.
Education
Bachelor of Business Administration - Business Management
Queen Mary University of London
London, England 2025.09 - 2028.04
A-Levels -
Royal Hospital School
Ipswich, Suffolk 2022.09 - 2025.06
Skills
- Relationship management
- Problem-solving
- Basic marketing & promotion concepts
- Recruiting & onboarding peers
- Problem solving in dynamic environments
- Event promotion & customer engagement
Professional Profile
A business management student with a keen interest in customer service, sales, and business operations. I am able to quickly establish rapport, adapt to new situations, and perform well in a dynamic and demanding environment. I am seeking an entry-level position in hospitality, office administration or business support, where I can contribute to providing excellent customer service and success.
Affiliations
- Networking and meeting new people,Social media & event promotion,Volunteering and community projects
Languages
English
Advanced (C1)
Ukrainian
Native
Russian
Native
French
Elementary
Timeline
Bachelor of Business Administration - Business Management
Queen Mary University of London
2025.09 - 2028.04
Community Events Coordinator
Independent
2023.04 - 2024.08
A-Levels -
Royal Hospital School
2022.09 - 2025.06
Tour Agency
Travel Sales Assistant
2022.06 - 2023.09
Online Clothing Shop Owner
Self Employed
2019.10 - 2020.11