Summary
Work History
Education
Skills
Timeline
Certificates
Certificates

Tsz Yin Leung

London

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Work History

Retail Volunteer

Crisis
Hackney
11.2023 - Current
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Tagged products quickly and accurately with price tags and stickers.
  • Accepted card, and cash payments in POS register system.
  • Ensure the donations, including donated items, are processed correctly.

Restaurant Waiter

Café de Itamomo - Taste of Asia
Hong Kong
10.2022 - 02.2023
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

Takeaway Assistant

Peking Boat Takeaway Ltd
Sidcup
09.2021 - 10.2021
  • Maintained clean and organised front-of-house area to welcome customers.
  • Prepared and packaged Asian food for delivery and collection.

Office Clerk

Hang Tau Golden Dragon Engineering Limited
Hong Kong
06.2019 - 06.2021
  • Carried out regular quality inspections, ensuring work met required standards set by project briefs.
  • Maintained thorough records of day-to-day site operations for comprehensive future reference.
  • Inventoried office supplies and equipment and prepared stock orders for purchase.
  • Managed incoming and outgoing calls for busy office.

Restaurant Waiter

Café 100% - Taste of Asia
Hong Kong
11.2018 - 06.2019
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Education

GCSEs - Information Technology

Youth College, Hong Kong
07.2015 - 05.2016
  • Vocational English - C, Level 3
  • Mathematics - Merit, Level 3
  • Vocational Chinese - Pass, Level 3

A-Levels - Business, Accounting and Financial Studies (Accounting)

CCC Kei San Secondary School, Hong Kong
08.2009 - 05.2015

Skills

  • Customer service
  • Communication skills
  • Working under pressure
  • Working in busy team
  • Problem-solving and initiative
  • Attention to detail
  • Responsibility
  • Cultural awareness
  • Numeracy

Timeline

Retail Volunteer - Crisis
11.2023 - Current
Restaurant Waiter - Café de Itamomo - Taste of Asia
10.2022 - 02.2023
Takeaway Assistant - Peking Boat Takeaway Ltd
09.2021 - 10.2021
Office Clerk - Hang Tau Golden Dragon Engineering Limited
06.2019 - 06.2021
Restaurant Waiter - Café 100% - Taste of Asia
11.2018 - 06.2019
Youth College - GCSEs, Information Technology
07.2015 - 05.2016
CCC Kei San Secondary School - A-Levels, Business, Accounting and Financial Studies (Accounting)
08.2009 - 05.2015

Certificates

Vocational English 2B (Listening and Speaking); Level 2; Grade C; 2016

Vocational English 2C (Reading and Writing); Level 2; Grade C; 2016

Vocational English 2D (Writing); Level 2; Grade C; 2016 

Vocational English 3A (Speaking); Level 3; Grade C; 2016 

Vocational English 3B (Reading and Writing); Level 3; Grade C; 2016 

Certificates

Vocational English 2B (Listening and Speaking); Level 2; Grade C; 2016

Vocational English 2C (Reading and Writing); Level 2; Grade C; 2016

Vocational English 2D (Writing); Level 2; Grade C; 2016 

Vocational English 3A (Speaking); Level 3; Grade C; 2016 

Vocational English 3B (Reading and Writing); Level 3; Grade C; 2016 

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Tsz Yin Leung