Tyler Sheldon
-
Stoke-on-Trent
Summary
I'm a motivated, hard-working person who enjoys working in a team environment but can also work individually. I am passionate about learning and love learning new skills, especially in IT or software. I excel at problem-solving and anything that presents a challenge or analysis.
Overview
2044
2044
years of post-secondary education
Work History
Seasonal Rides Host
Alton Towers
01.2025 - 04.2025
- Helped to operate and dispatch rides as safely and as fast as possible.
- Maintained clean park standards by cleaning the ride area and addressing guest sicknesses.
- Navigated through stressful and packed days in the park to dispatch rides.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Level 2 Diploma - Esports
NSCG Newcastle College
Stoke-on-Trent 04.2001 - 01.2023
GCSEs -
Discovery Academy
Skills
- Adaptable
- Resilient
- Customer service
- Team collaboration
- Problem-solving
- Coding
- IT Skills
Project Skills
- Exceptionally fluent in Lua, fluent in Python, partial fluency/currently learning C#
- I have led a five-member team in online tournaments, crafting adaptive strategies and managing projects under pressure. In addition, I have analysed data to refine tactics, boosting team success. I have developed leadership and problem-solving skills while ensuring team cohesion. This role sharpened my ability to lead in fast-paced, competitive settings.
- During my shifts at Alton Towers as a Ride Host, I dealt with packed days during the start of the season events at the resort. Through this experience, I gained exceptional customer service skills and also an ability to effectively resolve many customer issues, such as fast passes, queue lines, crowd control, and directions.
Timeline
Seasonal Rides Host
Alton Towers
01.2025 - 04.2025
Level 2 Diploma - Esports
NSCG Newcastle College
04.2001 - 01.2023
GCSEs -
Discovery Academy
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