Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Tyler Shaw

Manchester,Greater Manchester

Summary

Dynamic professional with a strong foundation in problem-solving and resourcefulness, complemented by exceptional communication skills and technical troubleshooting expertise. Demonstrates strategic planning and leadership capabilities, ensuring quality assurance and high efficiency in all tasks. Proficient in Google Workspace and Microsoft Office, with a keen attention to detail and a commitment to customer service excellence. Known for reliable punctuality, flexibility, and data entry accuracy, aiming to leverage these skills towards achieving organisational goals.

Overview

1
1
year of professional experience

Work history

Receptionist

SolarMax
Rochdale, Greater Manchester
08.2021 - 07.2022
  • Managed appointment scheduling to optimise daily operations.
  • Tracked complaints meticulously until full resolution was achieved.
  • Updated company brochures and promotional materials for prospective clients.
  • Answered numerous telephone calls daily, compiling comprehensive notes for follow-up.
  • Maintained an organised reception area to uphold professionalism.
  • Supported operations during peak periods, ensuring seamless service delivery.

Education

Foundation Degree in Science - Computer Science

Manchester Metropolitan University
Manchester, England
09.2025 -

Higher National Diploma - IT

Hopwood Hall College
Rochdale
09.2022 - 06.2024

Certificate of Higher Education - IT

Hopwood Hall College
Rochdale
09.2021 - 06.2022

Skills

  • Problem-solving and resourcefulness
  • Communication skills
  • Technical troubleshooting
  • Strategic planning
  • Leadership
  • Quality assurance
  • Google Workspace proficiency
  • High efficiency
  • Microsoft Office expertise
  • Attention to detail
  • Customer service excellence
  • Reliable punctuality
  • Flexibility
  • Data entry accuracy

Affiliations

  • programming
  • cooking
  • tinkering

Timeline

Foundation Degree in Science - Computer Science

Manchester Metropolitan University
09.2025 -

Higher National Diploma - IT

Hopwood Hall College
09.2022 - 06.2024

Certificate of Higher Education - IT

Hopwood Hall College
09.2021 - 06.2022

Receptionist

SolarMax
08.2021 - 07.2022
Tyler Shaw