Tyler Shaw
Manchester,Greater Manchester
Summary
Dynamic professional with a strong foundation in problem-solving and resourcefulness, complemented by exceptional communication skills and technical troubleshooting expertise. Demonstrates strategic planning and leadership capabilities, ensuring quality assurance and high efficiency in all tasks. Proficient in Google Workspace and Microsoft Office, with a keen attention to detail and a commitment to customer service excellence. Known for reliable punctuality, flexibility, and data entry accuracy, aiming to leverage these skills towards achieving organisational goals.
Overview
1
1
year of professional experience
Work history
Receptionist
SolarMax
Rochdale, Greater Manchester
2021.08 - 2022.07
- Managed appointment scheduling to optimise daily operations.
- Tracked complaints meticulously until full resolution was achieved.
- Updated company brochures and promotional materials for prospective clients.
- Answered numerous telephone calls daily, compiling comprehensive notes for follow-up.
- Maintained an organised reception area to uphold professionalism.
- Supported operations during peak periods, ensuring seamless service delivery.
Education
Foundation Degree in Science - Computer Science
Manchester Metropolitan University
Manchester, England 2025.09 -
Higher National Diploma - IT
Hopwood Hall College
Rochdale 2022.09 - 2024.06
Certificate of Higher Education - IT
Hopwood Hall College
Rochdale 2021.09 - 2022.06
Skills
- Problem-solving and resourcefulness
- Communication skills
- Technical troubleshooting
- Strategic planning
- Leadership
- Quality assurance
- Google Workspace proficiency
- High efficiency
- Microsoft Office expertise
- Attention to detail
- Customer service excellence
- Reliable punctuality
- Flexibility
- Data entry accuracy
Affiliations
- programming
- cooking
- tinkering
Timeline
Foundation Degree in Science - Computer Science
Manchester Metropolitan University
2025.09 -
Higher National Diploma - IT
Hopwood Hall College
2022.09 - 2024.06
Certificate of Higher Education - IT
Hopwood Hall College
2021.09 - 2022.06
Receptionist
SolarMax
2021.08 - 2022.07