Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Aaron  Hindley

Aaron Hindley

Melton ,Norfolk

Summary

Highly skilled professional with extensive experience in customer service, administration, and brand promotion. Demonstrates exceptional abilities in leadership within diverse environments, crisis handling, and providing constructive criticism. Proficient in customer relationship management systems, Microsoft Office Suite, and health and safety procedures. Known for excellent telephone manner, time organisation, and maintaining composure under pressure. Committed to delivering high-quality service with respectfulness, good judgement, and flexibility. Career goal includes advancing into senior roles to further enhance organisational efficiency and customer satisfaction.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.

Overview

1
1
year of professional experience

Work history

Night care assistant

Wood springs care home
Fakenham, Norfolk
04.2024 - 07.2024
  • Encouraged social interaction amongst residents during unsociable hours to prevent feelings of isolation.
  • Attended training sessions regularly; updated knowledge on best practices in elderly care.
  • Demonstrated empathy and patience whilst dealing with difficult behaviours at night; upheld peaceful atmosphere in the ward.
  • Assisted in feeding activities; improved nutritional intake of residents.
  • Addressed performance issues promptly to maintain high standards within the team.
  • Minimised complaints through proactive management of resident concerns and expectations.
  • Managed budget to ensure cost-effective operation and resource allocation.
  • Established strong relationships with families to improve communication and trust.
  • Ensured compliance with regulations by conducting regular audits and remedial actions when necessary.
  • Handled emergencies calmly, implemented appropriate response measures swiftly ensuring minimum disruption to normal operations.
  • Implemented safety protocols, maintained a secure environment for residents and staff.
  • Led team meetings for better coordination of care services across departments.

Night care assistant

Danforth care
Holt, Norfolk
11.2023 - 01.2024
  • Encouraged social interaction amongst residents during unsociable hours to prevent feelings of isolation.
  • Provided emotional support to distressed residents, promoting a calming environment.
  • Assisted in feeding activities; improved nutritional intake of residents.
  • Administered medication to manage patient health effectively.
  • Responded swiftly to emergency situations, upholding resident well-being.
  • Attended training sessions regularly; updated knowledge on best practices in elderly care.
  • Demonstrated empathy and patience whilst dealing with difficult behaviours at night; upheld peaceful atmosphere in the ward.
  • Provided emotional support to residents and their families during difficult times.
  • Liaised with healthcare professionals for more integrated service delivery.
  • Supported residents' wellbeing by creating engaging recreational activities.
  • Recruited and trained staff members for improved service provision.
  • Identified training needs through regular assessment of staff skills.
  • Introduced new care protocols to improve patient safety.
  • Developed a comprehensive training program for better staff performance.
  • Established strong relationships with residents' families through clear communication channels.

Education

GCSEs - English

Sidestrand hall school
Overstrand, Norfolk
09/2019 - 06/2022

GCSEs - Maths

Sidestrand hall school
Overstrand, Norfolk
09/2019 - 06/2022

Skills

  • Respectfulness
  • Basic nursing care
  • Time organisation
  • Product knowledge and integration
  • Leadership in diverse environments
  • Constructive criticism
  • Customer relationship management systems
  • Brand Promotion
  • Crisis handling
  • Good judgement
  • Patience and composure
  • Flexible
  • Customer Service
  • Calm under pressure
  • Data Entry
  • Microsoft Office Suite
  • Microsoft Office
  • Health and safety procedures
  • Punctual
  • Administration
  • Appointment management
  • Well-presented
  • Security awareness
  • Telephone etiquette
  • Excellent telephone manner
  • Clean and neat

Affiliations

  • Horses
  • Horse shows

Timeline

Night care assistant

Wood springs care home
04.2024 - 07.2024

Night care assistant

Danforth care
11.2023 - 01.2024

GCSEs - English

Sidestrand hall school
09/2019 - 06/2022

GCSEs - Maths

Sidestrand hall school
09/2019 - 06/2022
Aaron Hindley