TYLER ROBERTSON
Birmingham,UK
Summary
Dedicated professional with expertise in team building, problem-solving, and efficient coordination. Skilled in data recording and basic life support, ensuring accuracy and reliability in critical tasks. Committed to fostering collaborative environments while driving operational efficiency and achieving organisational goals.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Logistics Supply Volunteer Reserve
RAF Logistics Supply Volunteer Reserve
Cosford
03.2021 - 07.2025
- Working closely with Receipt and Dispatch team. (Utilizing systems with highest security to ensure smooth on/off base operations).
- Supply and Logistics, using a lot of computer systems to communicate with different bases across the globe.
- Aid Tech Stores.
- Attend Charity awareness events to engage with public.
- Constant training events, ensuring the highest discipline is kept up.
- Access to 100s of Recognized Qualifications to be gained through online courses, Including Cyber Security, which will be further used to boost knowledge
Deputy Operations Manager
All Arms Marketing & Manufacturing Ltd
Birmingham
03.2023 - 05.2025
- Worked with management to create effective chatbot systems (Zendesk), improving response time and reducing advisor needs by over 30%.
- Control backup systems for company, implement daily backup switches.
- Provide monthly reports suggesting improvements, needs monthly statistics.
- Manage Health & Safety measures, e.g. fire safety protocols, staff training, workplace PPE, external contracts.
- First line of customer service dealing with enquiries, questions, problem solving and general happiness of service.
- Managed 54 accounts for trade leads.
- Warehouse Operations (Picking, Packing, Distributing)
Head Coach/Supervisor/Trainer
F45 Birmingham, EasyGym
Birmingham
06.2019 - 08.2021
- Manage class structuring and schedules.
- Working in promotions, engaging with public, attend events and charity options.
- Utilise portal system to help customers with tech issues, memberships, class scheduling.
- Daily problem solving, thinking very fast at changes and problems arising.
- Work one-to-one with clients helping the achieve desired results.
Education
Bachelors of Computer Science - Cyber Security, Data Analysis, Mobile Computing, Artificial Intelligence, Advanced Algorithms, Python language, Agile Software, Big Data, Computer networks, Databases, Object Orientated Programming, Maths for Computer Science, System analysis & design, Cloud Computing, Web Development
Skills
- Team building
- Problem-solving
- Data recording
- Basic life support
- Efficient coordination
Custom
- Fitness Enthusiast: Learned to play basketball, competed in fitness competitions, started taking up running as a new sport.
- Spare time is used for exercise, spending time with loved ones, newly uncle duties to my niece.
- Personal goal is to be a better chef in the kitchen, recently been encouraged to try and explore more with cooking, dinners are more exotic and daring. Expanding my cooking skills.
Affiliations
- Fitness
- Family
- Gaming
Certification
First Aid, Forklift
Languages
English
Fluent
References
References available upon request.
Timeline
Deputy Operations Manager
All Arms Marketing & Manufacturing Ltd
03.2023 - 05.2025
Logistics Supply Volunteer Reserve
RAF Logistics Supply Volunteer Reserve
03.2021 - 07.2025
Head Coach/Supervisor/Trainer
F45 Birmingham, EasyGym
06.2019 - 08.2021
Bachelors of Computer Science - Cyber Security, Data Analysis, Mobile Computing, Artificial Intelligence, Advanced Algorithms, Python language, Agile Software, Big Data, Computer networks, Databases, Object Orientated Programming, Maths for Computer Science, System analysis & design, Cloud Computing, Web Development
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