Tyler Mitchell

Penzance,Cornwall

Summary

Dedicated professional with a strong focus on leadership and teamwork, effectively collaborating with team members to achieve store objectives during night shifts. Demonstrates exceptional customer service excellence by addressing inquiries and resolving product-related issues efficiently. Skilled in inventory management, ensuring shelves are consistently well-stocked and organised. Proficient in problem-solving, quickly addressing issues to minimise disruption to operations and maintain customer satisfaction. Excels in time management, prioritising tasks in fast-paced environments to meet strict deadlines. Adaptable to dynamic store requirements, comfortable with fluctuating workloads, and ready to undertake any task as needed.

Overview

years of professional experience

years of post-secondary education

Certification

Work history

Night Shift Colleague

Sainsbury's

Penzance

2021.05 - 2026.04

Assist in training and mentoring new team members, fostering a collaborative and supportive environment.
Maintain product displays, ensure stock is rotated and replenished, and support the management team with stock organization and inventory.
Handle customer service issues and resolve any complaints or queries with professionalism and efficiency.
Assist in planning and implementing promotional activities, ensuring products are prominently displayed and promotions are communicated effectively.
Successfully delivered on tasks within tight deadlines.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Warehouse Operative

County Confectionary

2017.09 - 2021.03

This role involved taking delivery of goods and storing them, checking for damaged or missing items, and moving stock by hand or with machines.
The role also included packing and wrapping goods, loading goods for sending, keeping stock records, and cleaning the warehouse.
Performed general maintenance tasks around the warehouse, ensured a safe work environment.
Maintained safety regulations by enforcing strict adherence to company policies.

Education

Humphry Davy School

2010.09 - 2015.01

Skills

Leadership & Teamwork: Effectively able to collaborate with team members to meet store objectives during night shifts, ensuring high performance and strong morale between the ambient and fresh teams
Customer Service Excellence: Provide outstanding service to customers during the late hours, handling inquiries and product-related issues
Inventory Management: Help with deliveries, and support restocking efforts to ensure shelves are always well stocked and well organized

Problem Solving: Address issues quickly and efficiently, ensuring minimal disruption to store operations and customer satisfaction
Time Management: Prioritise and manage tasks in a fast-paced environment to meet strict deadlines and ensure operational goals are met
Adaptability: Comfortable with fluctuating workloads and dynamic store requirements during late-night shifts Able to work wherever required and take on any task given to me

Certification

Sainsbury's in-house training: Customer Service, Health & Safety, Product Knowledge

Accomplishments

Recognised for consistently meeting targets for stock replenishment and store organisation.
Played a key role in improving the efficiency of night shift operations, contributing to faster restocking and smoother store transitions.

Additional information

Flexible availability, including weekends and evenings.
Ability to thrive under pressure and handle multiple tasks simultaneously.
Strong commitment to the values and goals of Sainsbury's, with a desire to grow and develop.

Timeline