tyler james
newport,Blaenau gwent
Summary
Fast-paced operations experience at McDonald’s, progressing from Crew Member to Crew Trainer within one year. Promoted to Shift Runner, then assigned secondary Health and Safety Manager responsibilities. Later promoted to People Manager, with a focus on performance, safety compliance, and process improvement.
Overview
1
1
Certification
4
4
years of professional experience
Work History
People Manager/shift runner
McDonald's
newport, Caerphilly
06.2022 - Current
- Supervised and supported crew members throughout busy shifts, ensuring tasks were completed efficiently
- Coordinated day-to-day shift operations and maintained high standards of customer service
- Conducted and assigned performance reviews for crew members, providing constructive feedback and fostering development.
- Managed and maintained high standards of health and safety across the restaurant
- Conducted regular health and safety checks, identifying potential hazards and taking appropriate actions
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Managed cash handling, secured safes, and reconciled daily tills to ensure financial accuracy.
- Informed crew members of all and new policies on a weekly basis
- Facilitated crew engagements and workplace posts to promote inclusivity, diversity, and equality within the team.
Education
bachelor of laws - law
The Open University
milton keynes 2026 - Current
Skills
- Inventory control
- Cash management
- Health and safety
- Risk assessment
- Performance monitoring
- Customer service
- Project management
- Leadership skills
- Team building
- Office administration
Certification
- first aid in the workplace
Timeline
People Manager/shift runner
McDonald's
06.2022 - Current
bachelor of laws - law
The Open University
2026 - Current