Dedicated professional with strong communication skills and a proven ability to adapt to fast-paced work environments. Demonstrates comprehensive knowledge of health and safety regulations, commercial awareness, and order accuracy. Skilled in assertiveness handling, first aid, and food preparation techniques, with leadership potential and a team-oriented mindset. Exhibits strong attention to detail and a commitment to health, safety, and hygiene practices. Reliable work ethic with flexibility for rotating shifts or weekend work, aiming to contribute effectively within a collaborative team setting while achieving production targets.
Overview
6
6
years of professional experience
19
19
years of post-secondary education
Work history
Crew member
McDonald's
Stoke-on-Trent, Staffordshire
02.2020 - Current
Provided excellent customer service in a fast-paced environment, ensuring customer satisfaction and resolving issues promptly.
Operated cash registers and processed transactions accurately and efficiently, handling cash and credit card payments.
Prepared and served food and beverages according to McDonald’s quality standards and health/safety guidelines.
Maintained cleanliness and organization of the kitchen, dining area, and restrooms, ensuring a positive dining experience for customers.
Worked collaboratively with team members to meet service and production goals.
Followed company policies and procedures regarding food safety, hygiene, and workplace safety.
Assisted with opening and closing duties, including setting up workstations and preparing inventory
Contributed to a positive work atmosphere by maintaining effective communication with colleagues and assisting others as needed during peak hours.
Picker and packer
Staffordshire Meat Packer
Stoke-on-Trent, Staffordshire
07.2019 - 02.2020
Select and pick meat products from designated areas following specific customer orders, quality control standards, and production requirements.
Sort products by size, type, and quality, ensuring the correct items are picked for distribution.
Ensure that all meat products are handled with care and according to hygiene and safety standards to prevent contamination.
Packing and Labeling:Pack meat products into appropriate containers or packaging, ensuring safe transport and preservation.
Label packages accurately with relevant information, including product type, weight, and any other required details.
Quality Control:Inspect meat products for quality, checking for defects or contamination, and remove substandard items.
Report any quality issues or concerns to the supervisor for further action.
Health and Safety Compliance:Follow all health, safety, and hygiene protocols, including wearing appropriate personal protective equipment (PPE) such as gloves, aprons, and face shields.
Adhere to all slaughterhouse regulations regarding safe handling, sanitation, and environmental cleanliness.
Inventory Management:Assist with the organization of inventory in the warehouse and production areas, ensuring items are stored safely and easily accessible.
Help with stock rotation to ensure that older stock is used first, maintaining product freshness.
Teamwork and Communication:Work closely with other team members to ensure the smooth operation of the production line.
Communicate effectively with supervisors and colleagues to meet production targets and address any issues promptly.
General Housekeeping:Keep workstations clean and tidy, ensuring areas are free from hazards and clutter.
Help with the overall maintenance of cleanliness in the slaughterhouse environment, following the company’s sanitation protocols
Education
GCSEs - English
St Peters Academy
Stoke-on-Trent
09.2014 - 06.2019
GCSEs - Maths
St Peters Academy
Stoke-on-Trent
09.2014 - 06.2019
GCSEs - Science
St Peters Academy
Stoke-on-Trent
09.2014 - 06.2019
GCSEs - Design & Technology
St Peters Academy
Stoke-on-Trent
09.2014 - 06.2019
Skills
Strong Communication Skills
Fast-Paced work adaptability
Health and Safety regulations
Commercial Awareness
Order accuracy
Assertiveness handling
First aid knowledge
Food preparation techniques
Leadership potential
Team player
Strong attention to detail
Health and Safety Awareness:Understanding of and commitment to health, safety, and hygiene practices, ensuring compliance with workplace safety regulations
Knowledge of basic food safety standards and handling procedures to prevent contamination and ensure product quality
Teamwork and Collaboration:Ability to work well within a team environment, supporting colleagues and contributing to the overall efficiency of the production process
Effective communication skills to relay information and ensure smooth workflow within the team
Work Ethic and Reliability:Punctual and reliable, with a strong commitment to meeting deadlines and achieving daily production targets
Flexibility to work in rotating shifts or on weekends as needed
Adaptability:Ability to quickly adapt to changes in production schedules or product specifications