Tyana Wijithananda

• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Edited and proofread legal documents to verify accuracy.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Answered customer questions about hours, seating, and menu information.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Worked at the following departments and assisted in reviewing legal issues, company procedures and drafted documents.

• Heathrow Airport
• Human Resources
• Sales Operations
• Central Business Intelligence
• Sales Force
• Recruitment
• Marketing and Advertising
• Global Business Services

• Collaborated with the team to optimise workflow and achieve objectives.
• Assisted with projects by applying strong analytical skills and studies.
• Completed research, compiled data and prepared the client brief.
• Demonstrated respect, friendliness and willingness to help wherever needed.

https://pure.northampton.ac.uk/en/publications/understanding-brand-license-agreements-street-law-project-in-part

• Operated cash register to ring up final bill and process various forms of payment.
• Took orders, prepared meals, and collected payments.
• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Worked front counter, drive-thru and other areas.
• Provided excellent customer service by greeting customers and meeting quality expectations.

• Conducted research for upcoming cases.
• Interpreted and relayed legal information in a clear format for clients.
• Assisted with client interviews and took meticulous notes for inclusion in reports.
• Gained valuable insight into regulations and policies associated with property law.
• Analysed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Researched statutes, decisions, legal articles and codes.

• Organised legal filing system to maximise efficiency
• Provided assistance on compliance projects.
• Interpreted and relayed information in a clear format for clients.
• Interviewed clients and took meticulous notes.