Highly organised and disciplined professional with a strong work ethic and proven leadership skills. Demonstrates exceptional self-motivation and team collaboration, excelling in quick decision-making and maintaining a friendly, professional and approachable attitude. Proficient in telephone system operation, confidential records handling, which is adaptable to various settings. Skilled in data sorting, input, and management using Microsoft Word and Excel. Committed to professionalism in practice with a focus on customer liaison and management.
Executed call handling while ensuring adherence to GDPR regulations.
Managed sensitive and personal details with utmost confidentiality.