Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Tushar Waghmare

Tushar Waghmare

Mumbai,India

Summary

Accomplished Salesforce Technical Business Analyst with expertise in Salesforce administration and test automation frameworks. Demonstrates a strong ability to streamline processes and enhance system functionality, contributing to improved business outcomes. Committed to leveraging technical skills to drive innovation and efficiency in Salesforce environments, with a focus on achieving strategic objectives.

Overview

20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Project Lead / Salesforce Technical B.A.

Tata Consultancy Services
Glasgow, United Kingdom
03.2019 - Current

Led L2 production support for Salesforce applications, specializing in

placement processes, client billing, and vendor invoicing.

• Designed and implemented a robust test automation framework to streamline

validation efforts across Salesforce functionalities, improving efficiency and

reducing regression errors.

• Configured Salesforce environments, including Admin tasks such as user

setup, security controls, and object-level customizations to align with evolving

business needs.

• Managed Salesforce data recovery strategies and supported data integrity

initiatives across multiple integrated systems.

• Collaborated with business stakeholders and technical teams to gather

requirements, create functional design documents, and oversee integration

testing.

• Actively participated in business analysis and application design sessions to

align system capabilities with strategic objectives.

• Identified process gaps and led solution design to support scalable, user

centric Salesforce implementations.

Salesforce Administrator and Test Lead

TCS/ Assignment - Kroll OnTrack
Mumbai, India
07.2016 - 02.2019
  • Administered Salesforce environments, focusing on data recovery and security configurations for business continuity.
  • Executed Salesforce Admin configurations, including user management and workflows to meet evolving requirements.
  • Designed and implemented a scalable test automation framework, significantly reducing manual testing efforts.
  • Collaborated with cross-functional teams to align system configuration and testing with agile delivery timelines.
  • Oversaw test planning, execution, and defect management across multiple releases to maintain quality standards.
  • Ensured seamless environment setup and performance tuning while proactively resolving issues.

Salesforce Test Lead

TCS/Assignment Name - Equifax
Mumbai, India
06.2013 - 07.2016
  • Lead and mentor the testing team (Manual/Automation).
  • Help the team to define the testing scope, approach, resources and schedule testing activities.
  • Administered Salesforce platform, managing user access and configuring roles and profiles.
  • Delivered comprehensive support for Salesforce application testing, ensuring functionality and integration across processes.
  • Collaborated with business users and technical teams to troubleshoot issues and maintain platform stability.
  • Participated in release management, facilitating environment setup and overseeing change control processes.
  • Documented test cases and tracked defects, driving continuous improvements in testing methodologies.

Salesforce Test Analyst

TCS/Assignment Name- Bank of America
Mumbai, India
05.2011 - 06.2013
  • Design, write and maintain detailed test cases and test scripts for salesforce customizations, configurations and integrations.
  • Executed Salesforce administration tasks including user setup and profile assignments.
  • Streamlined financial operations by managing workflows, validation rules, and approval processes.
  • Collaborated with senior admins and stakeholders to enhance system functionality and resolve user issues.
  • Conducted data management activities such as imports, exports, and deduplication using Data Loader.
  • Contributed to system testing and sandbox deployments while documenting admin activities.
  • Acquired practical experience in a regulated financial services environment to support compliance requirements.

Deputy manager of operations

Mumbai Stock Exchange
Mumbai, India
08.2005 - 05.2011
  • Independently managed the Internet Trading Application (WebX.com), overseeing daily IT operations, enhancements, and ensuring seamless trading experiences for users.

• Led efforts to streamline and improve end-to-end business processes and trading functions, contributing to greater operational efficiency.

• Executed BOD (Beginning of Day) and EOD (End of Day) processes,

ensuring timely system readiness and data integrity across trading sessions.

• Represented BSE at multiple seminars and knowledge-sharing events across India, including Delhi, Gujarat, and Goa, promoting platform capabilities and engaging with key stakeholders.

• Collaborated with cross-functional teams to support product development, client onboarding, and issue resolution for trading partners and brokers

Education

Bachelor of Computer Science and Engineering - Computer Science and Engineering

S.V.E.R.I's college of Engineering
India
03.2001 - 04.2005

Skills

  • Salesforce Technical Business Analyst
  • Salesforce administration
  • Test automation frameworks

Accomplishments

    Received the TCS Contextual Master Award for the successful design and implementation of a Salesforce Automation POC, leveraging a custom Cucumber framework. This initiative enhanced test data management, simplified script maintenance, enabled auto-reporting, and empowered business users with plug-and-play automation capabilities—delivering significant value to UAT and QA processes.

Certification

  • Salesforce Certified Administrator
  • Salesforce AI Associate
  • Salesforce Marketing Cloud Administrator
  • Salesforce Platform App Builder
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant

Languages

English
Proficient (C2)

Timeline

Project Lead / Salesforce Technical B.A.

Tata Consultancy Services
03.2019 - Current

Salesforce Administrator and Test Lead

TCS/ Assignment - Kroll OnTrack
07.2016 - 02.2019

Salesforce Test Lead

TCS/Assignment Name - Equifax
06.2013 - 07.2016

Salesforce Test Analyst

TCS/Assignment Name- Bank of America
05.2011 - 06.2013

Deputy manager of operations

Mumbai Stock Exchange
08.2005 - 05.2011

Bachelor of Computer Science and Engineering - Computer Science and Engineering

S.V.E.R.I's college of Engineering
03.2001 - 04.2005
Tushar Waghmare