Distinguished Application Engineer with expertise in troubleshooting software, detecting bugs and errors and using wireframe models. Excellent customer service skills and focuses on meeting goals of clients. Recognised for improving software infrastructure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Application Engineer
E-connect Solutions Pvt limited
Trivandrum, Kerala
08.2020 - 07.2023
Maintained effective customer relationships and identified future business opportunities to support and strengthen corporate goals.
Devised and implemented high-volume test scripts to maintain application function.
Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.
Reduced application errors through accurate diagnostic testing and debugging procedures.
Implemented a Whole new POS application in every govt based Outlets in the state of Kerala(INDIA).
Educated employees on new technologies through personalised support, presentations and resources.
Collaborated with clients to determine feasibility, analyse requirements and provide solution suggestions.
Intern
E-Connect Solutions Pvt Limited
Udaipur , Rajasthan
12.2019 - 07.2020
Shadowed manager to broaden knowledge and learn tasks.
Managed calendar and scheduled appointments for executives to attend meetings.
Performed clerical tasks to provide assistance for executives.
Communicated with customers regarding products and services to raise brand awareness.