Resourceful Subject Matter Expert known for high productivity and efficient task completion. Specialize in developing innovative solutions, knowledge transfer, and process improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team collaboration.
Knowledgeable about best practice and quick to learn new and improved strategies to meet client needs. To give my best in my professional pursuit for the overall benefits and growth of the company. Hard work and honesty will always be the characteristics that define me
Hi, I’m
Tulika Pandey
Gurgaon,India
Summary
Work history
Concentrix Gurgaon, India
SME
09 2022 - Current
Job overview
- Facilitated training sessions for junior staff, improving their understanding and skills.
- Led workshops and seminars to disseminate knowledge and best practices within the sector.
- Provided expert advice on subject-specific issues to enhance organisational efficiency.
- Resolving project-related problems within their area of expertise.
- Trained, coached and mentored consultants to increase team productivity.
- Acted as thought leader in anticipating changing industry trends and refining and creating programmes to keep pace.
TaskUsIndore, India
Content Moderation
07 2020 - 08 2022
Job overview
- Collaborated with legal and safety teams to address sensitive issues, including copyright infringement and harassment claims.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
- Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
- Developed and managed content calendar to meet deadlines and engagement goals.
Education
IPS Academy
M.Com from Finance And Accounts
06/2019 - 06/2021
University overview
IPS Academy
B.Com from Honours
06/2016 - 06/2019
University overview
Skills
- Strong leadership skills
- Team Management
- Communication Skills
- Ability to problem-solve
- Time Management
- Commitment
- Analytical Thinking
Additional Information
Additional Information
- Diploma in Classical Music (Vocal).
- Active member of Bharat Scout and Guide.
- Training in Enlightenment Leadership in USM.
- Knowledge of Tally.
- Basic Knowledge of Computer and Microsoft Office.
Timeline
SME
Concentrix
09 2022 - Current
Content Moderation
TaskUs
07 2020 - 08 2022
IPS Academy
M.Com from Finance And Accounts
06/2019 - 06/2021
IPS Academy
B.Com from Honours
06/2016 - 06/2019