Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
References
Timeline
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TUFFOUR HAYFORD

TUFFOUR HAYFORD

Manchester,United Kingdom

Summary

Tuffour Hayford's background showcases a unique blend of educational proficiency, technological acumen, and a strong dedication to community betterment. As a curriculum coordinator, he ensures educational programs evolve to meet changing needs. In IT, particularly in HR Systems Support, he bridges technical complexities with human resource requirements, ensuring seamless operations. Beyond his professional roles, Tuffour's impact is deeply felt through his service as a pastor and administrator, where he actively contributes to community empowerment and spiritual nourishment. His narrative epitomizes multifaceted excellence, underscored by his commitment to personal and professional growth. Through his endeavors in education, technology, and community service, Tuffour embodies the essence of societal advancement, leaving a lasting legacy wherever he goes

Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work history

HR Systems Support

CAHN
02.2022 - Current
  • Provided one-to-one coaching sessions to identify relevant training opportunities.
  • Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
  • Provide frontline support for employees utilizing the HR system, addressing inquiries, and troubleshooting technical issues.
  • Assist employees with navigation, login, and general usage of the HR system.
  • Collaborate with IT teams to escalate and resolve complex technical problems related to the HR system.
  • Maintain user accounts, permissions, and security settings within the HR system.
  • Conduct user training sessions and create documentation to enhance user understanding and proficiency.
  • Coordinate with HR personnel to ensure accurate data entry, updates, and maintenance of employee records in the system.
  • Monitor system performance, identify areas for improvement, and propose solutions to enhance efficiency and functionality.
  • Stay updated on system updates, new features, and best practices to optimize system utilization.
  • Handle confidential information with discretion and adhere to data protection regulations.
  • Provide periodic reports and analysis on system usage, user feedback, and performance metrics to management.

ADMINISTRATOR / IT / HR SUPPORT OFFICER

K. BOND HEALTHCARE LIMITED
MANCHESTER, Lancashire
06.2020 - 02.2024

The administrator and ICT Support holds responsibility for the day to day running of the administration and ICT for the Next Steps Nursing and Residential services. As an administrator you will carry out administrative tasks within an organisation and will be often the first point of contact for the company. Your Administration and IT skills will support the management and the care teams in the smooth operations of the company's administration, regulatory compliance, digital workplace governance, operations, and digital technology. You will undertake ICT Technical tasks required in the support, implementation and maintenance of ICT platforms and systems within Next Steps. You will be able to work with colleagues from a variety of backgrounds with an approachable and solution-oriented style; keen to support and drive the development of a positive working culture across the company and able to represent the company in all that you do.


Support the Operations Director and MD to control business priorities through planning and checking on tasks and targets etc, use an electronic calendar to manage diaries and communicate effectively.

Ensure that all enquiries and Individual Service Summaries are logged onto the electronic system by the close of business on a Friday and followed up appropriately.

Communicate with the managers to ensure completion of the Individual Service Summaries. Offer support where necessary and escalate concerns to the Operations Director where these tasks are not being achieved.

Email the weekly and Monthly Individual Service Summaries to the Operations Director and MD. Communicate any issues identified within the individual home summaries.

In conjunction with the Operations Director, assist Home Managers with setting their priority tasks for the coming week, following analysis of the Individual Service Summaries.

To collate payroll information following cut-off date. Communicate the report in the agreed format (Blip Report), in order that the payroll can be processed and approved by the manager. Deliver to the payroll provider and head office all relevant staffing documentation.

To administer the financial systems of the establishment in line with Company financial procedures including purchase ledger functions (orders, invoices, suppliers); the petty cash system (payment vouchers, soldo transactions).

To check supplies and order stocks as required of stationery and ensure that the establishment is properly supplied, and check delivery notes and purchase invoices against these orders - order to be authorised by the Manager.

General administration tasks including photocopying, scanning, secretarial support, looking after stationery, ensuring adequate supplies of documentation (training documentation, administration forms etc).

Managing company correspondence, including phone calls, emails, letters, and packages

Organising meetings, scheduling appointments





Performing data entry roles, including updating records and databases for personnel, financial and legal information

Use every endeavour to promote the home to all external agencies including Social Services, NHS practitioners and members of the public in all day-to-day dealings.

Help to market the home including preparing mailshots to contacts out in the community.

Take the lead on ensuring archiving for individual homes, is effective at year end following the correct procedure.

Be aware of CQC standards.

Comply with all operational instructions and other management directives.

Understand and promote the company's core values and the philosophy of care.

Always follow the home's written policies and procedures.

Complete any mandatory training specified to ensure that you are competent to fulfil the responsibilities of your role.

CURRICULUM COORDINATOR / NUMERACY / I.T

NOUVEL COMMUNITY ACADEMY
04.2015 - Current
  • Coordinate the review, development, and revision of all mathematics programs and related curriculum documents and materials, including curriculum guides, course outlines, and teaching plans
  • Assists in providing resources and materials to support staff in accomplishing program goals
  • Collects and reports student performance data in useable forms
  • Involve instructional staff in evaluating and selecting instructional materials to meet student learning needs
  • Observe classroom instruction and provide feedback and assistance to classroom teachers to facilitate improvement and innovation.
  • Numeracy Teacher for Primary School
  • IGCSE Teacher for Lower and Upper Secondary
  • ICT programs developer
  • Curriculum developer for ICT in Pre-School Education.

LECTURER

YESHUA INSTITUTE OF TECHNOLOGY
01.2012 - 06.2012
  • O' Level Numeracy tutor
  • Organize interim assessments and examinations
  • Cambridge Exams Preparations Class
  • Teaching Assistance for Linear and Abstract Algebra.

RECORDS AND STATISTICS (National Service Personnel)

Quality Control Company (GHANA COCOA BOARD), Comm. 3 – Tema
11.2009 - 10.2010
  • Verify the total number of bags recorded for a particular shed daily
  • Verify and reconcile daily work activities with Cocoa Marketing Company for each particular day
  • Assist in the weekly and monthly reports demanded by the Management for effective execution of payments
  • Assist in preparing weekly stock of Cocoa received and shipped in and out of the sheds respectively.

Statistician (Attachment)

St Theresa's Hospital, Nkoransa – B.A.
06.2008 - 08.2008
  • Accessing files for daily attendance of patients to the hospital
  • Daily and Monthly reports of the various categories of patients attending the hospital
  • Give Statistical talks on the analyzed reports of the various infections, diseases recorded within the week and month
  • Help supervise the daily activities of the OPD bringing order and discipline to the place.

Education

Master of Science - Computer Science

Sheffield Hallam University
Sheffield, United Kingdom
09.2016 - 05.2018

Bachelor of Science - Mathematics And Statistics

Kwame Nkrumah University of Science & Technology
Kumasi
08.2005 - 05.2009

Certificate of Participant, Problem Solving and Visual Thinking in Class - Mathematics

The Educators Network 5th Literacy Conference
Accra
04.2015 -

Junior/Apprentice Software Tester - Computer Science

Skills For Growth
Manchester
12.2021 - 12.2022

Skills

  • Technical issues analysis
  • Software diagnosis
  • Customer support needs assessment
  • HR Systems Expert

Languages

English

Custom

  • Command Prayer Centre Ministries International, Pastor, 02/2018, Till Date, Manchester
  • Command Prayer Centre Ministries International, Head of Multimedia, 02/2018, Till Date, Manchester
  • Transformation Community Resource Centre, Support Assistant, 01/2017, Till Date
  • Command Prayer Centre Ministries International, Administrator, 08/2012, Till Date, Accra
  • Pentecost Students & Associates (PENSA), Sub-executive member of Prayer Committee, 08/2007, 06/2008, Kumasi
  • Pentecost Students & Associates (PENSA), Evangelism Prayer Secretary, 08/2007, 06/2008, Kumasi
  • Pentecost Students & Associates (PENSA), Assistant Evangelism Secretary, 08/2008, 06/2009, Kumasi
  • Pentecostal Students & Associates (PENSA), Schools Outreach Coordinator – Ashanti Region, 08/2008, 06/2009, Kumasi
  • Methodist students Union, Secretary, 09/2002, 08/2003, Techiman

Personal Information

  • Date of birth: 02/02/87
  • Religion: Christian

References

References available upon request.

Timeline

HR Systems Support

CAHN
02.2022 - Current

Junior/Apprentice Software Tester - Computer Science

Skills For Growth
12.2021 - 12.2022

ADMINISTRATOR / IT / HR SUPPORT OFFICER

K. BOND HEALTHCARE LIMITED
06.2020 - 02.2024

Master of Science - Computer Science

Sheffield Hallam University
09.2016 - 05.2018

Certificate of Participant, Problem Solving and Visual Thinking in Class - Mathematics

The Educators Network 5th Literacy Conference
04.2015 -

CURRICULUM COORDINATOR / NUMERACY / I.T

NOUVEL COMMUNITY ACADEMY
04.2015 - Current

LECTURER

YESHUA INSTITUTE OF TECHNOLOGY
01.2012 - 06.2012

RECORDS AND STATISTICS (National Service Personnel)

Quality Control Company (GHANA COCOA BOARD), Comm. 3 – Tema
11.2009 - 10.2010

Statistician (Attachment)

St Theresa's Hospital, Nkoransa – B.A.
06.2008 - 08.2008

Bachelor of Science - Mathematics And Statistics

Kwame Nkrumah University of Science & Technology
08.2005 - 05.2009
TUFFOUR HAYFORD