Tufayel Talha
Room Service Waiter / Barista
London,ENG
Summary
Professional, discreet, and hardworking Room Service Server with a strong attention to detail and a commitment to delivering exceptional guest experiences. A reliable team player, always punctual, eager to learn, and focused on providing smooth, efficient service throughout every shift.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Room Service Waiter
Sea Containers Hotel
08.2024 - Current
- Delivered high-standard IRD service in a luxury lifestyle hotel with fast-paced operations.
- Took and processed phone orders efficiently, ensuring accuracy and timely fulfillment.
- Maintained strong knowledge of menus, allergies, and dietary requirements.
- Handled pre-arrival and in-house guest amenities with attention to detail.
- Collaborated closely with kitchen and bar staff to ensure a seamless guest experience.
- Monitored minibar stock, recorded consumption accurately, and ensured presentation standards.
- Reported maintenance issues and supported housekeeping when needed.
Room Service Waiter
The NoMad Hotel
02.2024 - 08.2024
- Maintained knowledge of entire menu, including ingredients, preparation times, and dietary restrictions.
- Accurately took and processed guest orders via phone.
- Up-sold menu items and beverages to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Delivered orders promptly and efficiently, adhering to hotel service standards.
- Provided exceptional guest service by anticipating needs and exceeding expectations.
- Worked with everyday pre-arrival and in-house amenities.
- Maintained cleanliness and organization of room service station.
- Ensured all minibar items were fully stocked, rotated, and presented in an appealing manner.
- Accurately processed minibar charges and submitted daily reports on inventory and issues.
Barista
The NoMad Hotel
01.2023 - 01.2024
- Prepared a variety of espresso-based drinks according to five-star hotel standards.
- Maintained consistent quality, operated machines, and followed hygiene practices.
- Managed inventory and assisted with opening/closing procedures.
Runner / Commis Waiter
The NoMad Hotel
05.2022 - 12.2022
- Supported table setup, polishing station, and communication during busy service.
- Learned menu details including allergens, and assisted senior staff.
Bakery Assistant
Sainsbury's
11.2019 - 04.2022
- Baked pastries, cookies, and breads, operated bakery equipment, and maintained hygiene standards.
- Trained new employees and ensured consistent product quality.
- Also trained at the till, cash registry and shop-floor as an assistant.
Education
Bachelor of Arts - Hotel Management
Open Study College
05.2023 - Current
Skills
- Barista
- Latte arts
- Minibar
- Micros
- Baking
Interests
Coffee
Marketing Psychology
Running / Gym
Popular Psychology
Timeline
Room Service Waiter
Sea Containers Hotel
08.2024 - Current
Room Service Waiter
The NoMad Hotel
02.2024 - 08.2024
Bachelor of Arts - Hotel Management
Open Study College
05.2023 - Current
Barista
The NoMad Hotel
01.2023 - 01.2024
Runner / Commis Waiter
The NoMad Hotel
05.2022 - 12.2022
Bakery Assistant
Sainsbury's
11.2019 - 04.2022
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