Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Tufan Kombos

Tufan Kombos

Guildford,Surrey

Summary

As an enthusiastic student, I am eager to leverage my exceptional communication and customer service proficiency in a new role. I am recognized as an upbeat team player with a well-established track record of reliability and a steadfast commitment to delivering high-quality results. My proactive problem-solving abilities, coupled with advanced critical thinking skills, enable me to address challenges swiftly and effectively.

In my role as a motivated retail associate, I consistently bring a charismatic approach to sales and service, fostering quick rapport through personable communication and leveraging strong sales expertise. My previous extensive experience as an Marketing Assistant equips me with superior customer service and sales capabilities, allowing me to provide tailored style and color recommendations, as well as expert assistance with sizing to enhance the overall shopping experience. Proficient in point-of-sale (POS) systems, I excel in swift payment processing while maintaining active listening skills to meet customer needs efficiently.

Overview

7
7
years of professional experience

Work History

Marketing Assistant

Mercedes Benz Cyprus
Kyrenia, Nicosia
06.2017 - 12.2022
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Conducted in-depth client profiling, using targeted questioning to identify individualised needs, provide advice and close high-value sales.
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Built partnerships with influencers to expand brand awareness.
  • Created innovative social media posts and schedules to drive engagement.
  • Conducted market research to refine digital advertising campaigns.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.

Barista / Floor Crew

Black Penny Coffee
London, Waterloo
2022 - 2022
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.

Barista

Coffee Factory
Kyrenia, Nicosia
06.2016 - 07.2017
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Cleaned counters, machines, utensils and seating areas, maintaining immaculate cafe conditions.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.

Education

Business Management and Marketing

University of Surrey
Guildford
06.2025

A-Levels - Business and Sociology

Necat British College
06.2021

Skills

  • Sales calls
  • Visual merchandising
  • Customer complaint management
  • Active selling
  • Customer service
  • Cash handling
  • Customer service experience

Timeline

Barista / Floor Crew

Black Penny Coffee
2022 - 2022

Marketing Assistant

Mercedes Benz Cyprus
06.2017 - 12.2022

Barista

Coffee Factory
06.2016 - 07.2017

Business Management and Marketing

University of Surrey

A-Levels - Business and Sociology

Necat British College
Tufan Kombos