TSVAKAYI MUNYARADZI
Northampton,Northamptonshire
Summary
Compassionate individual seeking to leverage communication and problem-solving skills to make meaningful contribution as Support Worker. Possesses strong interpersonal abilities and background in mentoring, which aligns with demands of this role. Dedicated to fostering positive growth and well-being in people's lives.
Overview
2
2
years of professional experience
6057
6057
years of post-secondary education
Work History
Support worker
Bluefront Care Limited
Northampton, Northamptonshire
12.2023 - Current
- Building relationships with young people to provide safe, supportive environment which promoted freedom of expression and respect.
- Offering guidance and mentoring to support emotional well being and positive decision making.
- Supported young people to develop critical skills needed for independent living including budgeting, cooking, and managing appointments.
- Ensured young people were aware of their rights and entitlements as care leavers.
- Ensured safety guidelines were followed at all times to prevent accidents or injuries.
- Enhanced self-esteem in young individuals through positive reinforcement techniques.
- Liaised with community organisations to facilitate integration of young people into society.
- Coordinated and communicated with parents, teachers, social workers for holistic development of young people.
- Ensured that young people are protected from harm and that concerns are reported in line with Bluefront Care organisation's policy.
Sales Administration
PFN SOLAR SYSTEMS
Harare, Zimbabwe
05.2023 - 11.2023
- Answering over 40 customer enquiries about solar systems via phone, by email and face to face.
- Utilised Zoho Books for managing invoicing, expense tracking, improving billing accuracy and daily reconciliation.
- Worked hand in hand with sales team by keeping customer records to reflect sales progress, installation status and ongoing service needs.
- Coordinated with sales team to align digital marketing initiatives with sales objectives.
- Strengthened product knowledge for better sales performance.
- Boosted sales through promotional activities and upselling techniques.
Administration Clerk
Velyscin Investment t/a VS SECURITY
Harare, Zimbabwe
12.2022 - 04.2023
- Managed over 25 customer phone calls per day, providing prompt assistance and directing inquiries to appropriate departments.
- Maintained accurate financial records, ensuring accountability and transparency in transactions.
- Utilised Microsoft Office Suite, improving task completion speed .
- Welcomed visitors warmly, thereby creating positive first impression of VS Security.
- Implemented new filing system to increase office organisation.
Education
Some College (No Degree) - Support Work
Northamptonshire Safeguarding Board Training
Online01.2025
Some College (No Degree) - Youth Work Training
Oplex Careers
Online08.2023
Some College (No Degree) - Youth Work Training
Vocational Training Hub
Online08.2023
Some College (No Degree) - Care Training
Compassion Care Training
Online04.2023
BSc Honors Degree - Economics
University of Zimbabwe
Zimbabwe12.2022
Advanced level - 3 Advanced Level Passes
Nyamuzuwe High School
Zimbabwe11.2018
Ordinary level - 9 Ordinary Level Passes
Marange High School
Zimbabwe11.2016
Skills
Compassionate
Flexible
Great communicator and good English Skills
Attention to Detail
Confident with Record Keeping
References
References available upon request.
Personal Information
- Date of birth: 06/21/00
- Gender: Female
Timeline
Support worker
Bluefront Care Limited
12.2023 - Current
Sales Administration
PFN SOLAR SYSTEMS
05.2023 - 11.2023
Administration Clerk
Velyscin Investment t/a VS SECURITY
12.2022 - 04.2023
Some College (No Degree) - Support Work
Northamptonshire Safeguarding Board Training
Some College (No Degree) - Youth Work Training
Oplex Careers
Some College (No Degree) - Youth Work Training
Vocational Training Hub
Some College (No Degree) - Care Training
Compassion Care Training
BSc Honors Degree - Economics
University of Zimbabwe
Advanced level - 3 Advanced Level Passes
Nyamuzuwe High School
Ordinary level - 9 Ordinary Level Passes
Marange High School
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