Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

TSVAKAYI MUNYARADZI

Northampton,Northamptonshire

Summary

Compassionate individual seeking to leverage communication and problem-solving skills to make meaningful contribution as Support Worker. Possesses strong interpersonal abilities and background in mentoring, which aligns with demands of this role. Dedicated to fostering positive growth and well-being in people's lives.

Overview

2
2
years of professional experience
6057
6057
years of post-secondary education

Work History

Support worker

Bluefront Care Limited
Northampton, Northamptonshire
12.2023 - Current
  • Building relationships with young people to provide safe, supportive environment which promoted freedom of expression and respect.
  • Offering guidance and mentoring to support emotional well being and positive decision making.
  • Supported young people to develop critical skills needed for independent living including budgeting, cooking, and managing appointments.
  • Ensured young people were aware of their rights and entitlements as care leavers.
  • Ensured safety guidelines were followed at all times to prevent accidents or injuries.
  • Enhanced self-esteem in young individuals through positive reinforcement techniques.
  • Liaised with community organisations to facilitate integration of young people into society.
  • Coordinated and communicated with parents, teachers, social workers for holistic development of young people.
  • Ensured that young people are protected from harm and that concerns are reported in line with Bluefront Care organisation's policy.

Sales Administration

PFN SOLAR SYSTEMS
Harare, Zimbabwe
05.2023 - 11.2023
  • Answering over 40 customer enquiries about solar systems via phone, by email and face to face.
  • Utilised Zoho Books for managing invoicing, expense tracking, improving billing accuracy and daily reconciliation.
  • Worked hand in hand with sales team by keeping customer records to reflect sales progress, installation status and ongoing service needs.
  • Coordinated with sales team to align digital marketing initiatives with sales objectives.
  • Strengthened product knowledge for better sales performance.
  • Boosted sales through promotional activities and upselling techniques.

Administration Clerk

Velyscin Investment t/a VS SECURITY
Harare, Zimbabwe
12.2022 - 04.2023
  • Managed over 25 customer phone calls per day, providing prompt assistance and directing inquiries to appropriate departments.
  • Maintained accurate financial records, ensuring accountability and transparency in transactions.
  • Utilised Microsoft Office Suite, improving task completion speed .
  • Welcomed visitors warmly, thereby creating positive first impression of VS Security.
  • Implemented new filing system to increase office organisation.

Education

Some College (No Degree) - Support Work

Northamptonshire Safeguarding Board Training
Online
01.2025

Some College (No Degree) - Youth Work Training

Oplex Careers
Online
08.2023

Some College (No Degree) - Youth Work Training

Vocational Training Hub
Online
08.2023

Some College (No Degree) - Care Training

Compassion Care Training
Online
04.2023

BSc Honors Degree - Economics

University of Zimbabwe
Zimbabwe
12.2022

Advanced level - 3 Advanced Level Passes

Nyamuzuwe High School
Zimbabwe
11.2018

Ordinary level - 9 Ordinary Level Passes

Marange High School
Zimbabwe
11.2016

Skills

    Compassionate
    Flexible

    Great communicator and good English Skills

    Attention to Detail
    Confident with Record Keeping

References

References available upon request.

Personal Information

  • Date of birth: 06/21/00
  • Gender: Female

Timeline

Support worker

Bluefront Care Limited
12.2023 - Current

Sales Administration

PFN SOLAR SYSTEMS
05.2023 - 11.2023

Administration Clerk

Velyscin Investment t/a VS SECURITY
12.2022 - 04.2023

Some College (No Degree) - Support Work

Northamptonshire Safeguarding Board Training

Some College (No Degree) - Youth Work Training

Oplex Careers

Some College (No Degree) - Youth Work Training

Vocational Training Hub

Some College (No Degree) - Care Training

Compassion Care Training

BSc Honors Degree - Economics

University of Zimbabwe

Advanced level - 3 Advanced Level Passes

Nyamuzuwe High School

Ordinary level - 9 Ordinary Level Passes

Marange High School

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TSVAKAYI MUNYARADZI