Experienced professional with expertise in immigration law enforcement, refused case management, and surveillance operations. Demonstrates a strong understanding of immigration legislation, GDPR compliance, and data protection protocols. Skilled in conflict management, conflict diffusion, and stop and search procedures, with a courteous and polite demeanour that ensures effective communication. Proficient in defensive driver training, commercial driving, vehicle maintenance awareness, and traffic rules and regulations. Punctual, reliable, and committed to delivering at pace while maintaining high standards of professionalism.