Trust Ncube

• During 10 year period worked from Hygiene operative to Assistant manager
• supporting the Site Hygiene Manager in leading cleaning operations, ensuring facility compliance with food safety and hygiene standards, and managing shift teams in a manufacturing or hospitality environmen
• Team Leadership: Assist in the day-to-day management, motivation, and scheduling of the hygiene team across day or night shifts.
• Ensured smooth running of operations with daily maintenance routines.

Compliance & Standards: Ensure adherence to site hygiene schedules, Cleaning Instruction Cards (CICs), and Standard Operating Procedures (SOPs)

• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Stayed updated on current promotions and new products to provide accurate information to customers.
• Processed online orders accurately and promptly for improved e-commerce service delivery .
• Followed company policies whilst handling returns and exchanges, preserving customer loyalty.