Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Academic Project
Affiliations
References
Timeline
Hi, I’m

Truptiben Chavda

Digital marketing
London,United Kingdom

Summary

Experienced digital marketing professional specializing in strategy execution across social media, SEO, and PPC channels. Strong track record in customer acquisition and market research, effectively enhancing brand visibility and engagement. Proficient in digital analytics and design tools, alongside advanced Microsoft Office capabilities. Dedicated to applying innovative approaches to drive quantifiable business success.

Overview

2
years of professional experience
4
years of post-secondary education

Work history

Waitrose & Partners
London, UK

Super Market Assistant
12.2025 - 02.2026

Job overview

  • Provided exceptional customer service on shop floor and self-checkouts, addressing product inquiries.
  • Operated EPOS tills accurately, managing cash and card transactions, refunds, and exchanges.
  • Replenished and rotated stock following FIFO principles, ensuring compliance with expiry dates.
  • Maintained cleanliness and hygiene standards across departments, adhering to health and safety regulations.

H&M
London, UK

Customer sales advisor
09.2025 - 12.2025

Job overview

  • Provided exceptional customer service by facilitating product selection and resolving queries effectively.
  • Exceeded sales targets through strategic upselling and promoting loyalty programmes.
  • Accurately operated point-of-sale systems, managing cash, card, and gift transactions.
  • Maintained organized stock levels and store presentation to enhance shopping environment.

Now-Fix Ltd
London, UK

Marketing & Customer Service Executive
01.2025 - 06.2025

Job overview

  • Successfully built relationships with over 500 customers, enhancing retention rates.
  • Developed innovative business strategies and creative advertising campaigns to elevate brand presence.
  • Designed engaging social media marketing content for Instagram and Facebook, boosting interaction.
  • Managed customer bookings and provided tailored solutions to optimise experiences.
  • Conducted interviews and assisted recruitment efforts for team expansion.
  • Led website development while collaborating with stakeholders to drive business growth.

Peass Industrial Engineers Pvt. Ltd.
, India

Marketing & Advertising Intern
04.2024 - 12.2024

Job overview

  • Developed compelling marketing presentations for international clients to enhance engagement.
  • Launched advertising campaigns, driving product awareness and increasing sales.
  • Assisted in crafting global marketing and brand communication strategies for consistency.
  • Collaborated with industry professionals, gaining valuable insights into market trends.

Education

Naran Lala College of Commerce and Management
India

Bachelor of Business Administration from Marketing
01.2021 - 01.2024

University overview

GPA: 7.31

Middlesex University London
UK

MSc from Digital Marketing
01.2025 - 01.2026

Skills

  • Digital marketing strategy
  • Social media management & advertising (Instagram, Facebook )
  • Content creation and design
  • Customer acquisition and relationship management
  • SEO and PPC
  • Digital analytics
  • Market research
  • Consumer behaviour analysis
  • Business development
  • Brand growth
  • Microsoft Office proficiency
  • Canva expertise
  • Photoshop skills

Personal Information

  • Work Permit: Valid student visa with permission for work in the UK
  • Visa status: Student visa

Languages

English
Fluent

Academic Project

  • Conducted influencer marketing research projects, including customer surveys & case studies.
  • Undertook business research in the engineering industry, contributing to successful projects.
  • Developed a restaurant business plan as part of a strategic marketing initiative.

Affiliations

  • Content Creation, Digital Marketing, Video Editing, Freelancing, YouTube Development, Music

References

References available upon request.

Timeline

Super Market Assistant

Waitrose & Partners
12.2025 - 02.2026

Customer sales advisor

H&M
09.2025 - 12.2025

Middlesex University London

MSc from Digital Marketing
01.2025 - 01.2026

Marketing & Customer Service Executive

Now-Fix Ltd
01.2025 - 06.2025

Marketing & Advertising Intern

Peass Industrial Engineers Pvt. Ltd.
04.2024 - 12.2024

Naran Lala College of Commerce and Management

Bachelor of Business Administration from Marketing
01.2021 - 01.2024

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Truptiben ChavdaDigital marketing