Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristin Poe

Birmingham,West Midlands

Summary

Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.

Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.

Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to [Desired Position] role.

Organised Administrative Assistant with knack for streamlining office processes and enhancing team productivity. Managed scheduling, coordinated meetings, and maintained records, resulting in smoother operations and improved workflow. Demonstrated initiative by implementing new filing systems, boosting efficiency and accuracy.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Organised and dependable [Job Title] with [Number] years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Self employed seller

Scentsy
Birmingham, West MIdlands
10.2022 - 06.2024
  • Increased sales by building strong relationships with customers.
  • Worked during busy holiday periods maintaining high level of service.
  • Collaborated with team members for effective shift management.
  • Handled customer returns and exchanges with understanding and patience.
  • Processed payments at the till correctly and efficiently.
  • Demonstrated product knowledge to increase customer trust and satisfaction.
  • Provided excellent customer service which resulted in repeat business.
  • Resolved customer queries, improved overall service rating.
  • Greeted customers upon entry, created welcoming environment.
  • Boosted brand visibility through effective merchandising techniques.
  • Improved customer satisfaction for enhanced business reputation.
  • Identified and targeted potential customers by facilitating easy buying process and selling to customers' specific needs.

Assistant manager

Bath and Body Works
Oxford Alabama USA
10.2018 - 09.2020
  • Increased staff productivity by providing comprehensive training programmes.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Assisted in recruitment process to build an effective workforce.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Ensured smooth store operations by effectively managing shifts.
  • Provided training to new staff members, fostering a team-oriented environment.
  • Maximized sales opportunities by suggesting additional products suitably matched to customer needs.
  • Assumed responsibility for cash handling and financial transactions.
  • Balanced tills at the end of each shift for accurate accounting.
  • Organised stock inventories regularly, ensuring product availability at all times.
  • Maintained visual merchandising standards to attract potential customers.
  • Handled escalated issues from customers promptly, ensured optimal resolution was achieved.
  • Complied diligently with all health and safety regulations-provided safer environment for staff and customers alike.
  • Responded proactively to customer complaints, leading to improved relations and repeat business.
  • Assisted in loss prevention measures, reducing theft incidents significantly.
  • Executed daily operational tasks, improving overall store efficiency.
  • Demonstrated excellent product knowledge to assist customers with purchases.
  • Managed opening or closing procedures whilst adhering strictly to company policies.
  • Coordinated with the team on special projects, achieving desired outcomes efficiently.
  • Managed merchandise displays-enhanced customer engagement levels significantly.
  • Completed opening and closing procedures each day.
  • Balanced cashier drawers at end of shifts and logged any discrepancies.

Office administrator

Amazing Raisins
Fort Payne Alabama USA
08.2016 - 12.2017
  • Coordinated meetings and appointments, ensuring effective time management.
  • Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
  • Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
  • Provided administrative support during high-pressure periods, aiding overall productivity.
  • Maintained office supplies, reducing downtime due to lack of resources.
  • Coordinated logistics for special events, resulting in successful company functions.
  • Maintained clean and organised workspace through regular upkeep activities.
  • Organised travel arrangements, facilitating stress-free business trips for staff members.
  • Handled correspondence, providing timely responses to all enquiries.
  • Ensured smooth functioning of the office with regular equipment checks.
  • Assisted in staff recruitment, contributing to building a strong team.
  • Completed data entry tasks accurately, ensuring error-free records were maintained.
  • Ensured compliance with health and safety regulations at all times.
  • Prepared reports meticulously for accurate record-keeping purposes.
  • Managed daily scheduling to facilitate organised operations.
  • Fostered a positive work environment with clear communication skills.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Managed database to maintain updated records and accuracy.
  • Processed invoices and financial data with strong eye for detail.
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.

Nursing assistant

Susan Swindall
Ashville Alabama USA, Saint Clair USA
08.2014 - 05.2015
  • Supported nurses during medical procedures, contributing to successful treatment plans.
  • Assisted with daily activities to enhance quality of life for patients.
  • Developed strong rapport with patients through active listening and empathy, encouraging open communication.
  • Maintained clean and safe environment by following hygiene standards and protocols.
  • Enhanced patient recovery process by assisting with physiotherapy sessions.
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.
  • Delivered compassionate emotional support to patients during difficult times.
  • Collaborated closely with healthcare team to ensure comprehensive patient care.
  • Monitored vital signs regularly, ensuring early detection of potential health issues.
  • Engaged elderly dementia patients through cognitive stimulation activities promoting mental well-being.
  • Communicated effectively with patients and families for better understanding of treatments.
  • Organised patient records meticulously, aiding swift retrieval when needed.
  • Recorded vital signs and other metrics to inform care team of ongoing progress.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.

Babysitter

Renee Dailey
Pell City , Alabama USA
04.2010 - 11.2014
  • Provided safe and engaging environment by organising creative activities for children.
  • Managed children's day-to-day schedule including school, play dates, appointments, bedtime routines to keep life orderly.
  • Supervised and monitored the safety of children in care to ensure well-being at all times.
  • Fostered an environment conducive to learning with the provision of educational games.
  • Ensured child safety during indoor and outdoor activities for peace of mind of parents.
  • Maintained healthy eating habits by preparing nutritious meals and snacks.
  • Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
  • Developed constructive and cooperative working relationships with others fostering a harmonious environment.
  • Demonstrated flexibility regarding scheduling needs resulting in high levels of parent satisfaction.
  • Handled emergencies efficiently whilst maintaining composure leading to minimal disruption or distress.
  • Kept living spaces neat and clean to maintain a proper hygienic environment.
  • Received positive feedback from parents due to exceptional babysitting service provided consistently.
  • Taught manners and other socially appropriate behaviours enhancing interpersonal development among kids.
  • Transported children to schools, social events for fulfilling their daily routine smoothly.

Education

Diploma of Higher Education - Basics

Ragland High School
Ragland Alabama
04.2010 - 05.2015

Skills

  • Team leadership in sales
  • Product knowledge application
  • Bookkeeping knowledge
  • Patience and diplomacy
  • Calendar scheduling
  • Supplier negotiation talent
  • Invoicing and billing experience
  • Event planning expertise
  • Time management mastery

Timeline

Self employed seller

Scentsy
10.2022 - 06.2024

Assistant manager

Bath and Body Works
10.2018 - 09.2020

Office administrator

Amazing Raisins
08.2016 - 12.2017

Nursing assistant

Susan Swindall
08.2014 - 05.2015

Babysitter

Renee Dailey
04.2010 - 11.2014

Diploma of Higher Education - Basics

Ragland High School
04.2010 - 05.2015
Tristin Poe