Tristan Robson
Poole,Dorset
Summary
Reliable and motivated individual with extensive experience with in the white goods industry. Proven to be widely adaptable, and to easily settle into a new role or working environment. Loyal employee with strong understanding of training and mentoring employees.
Overview
24
24
years of professional experience
Work history
Field Service Technician
Beko Europe
Peterborough.
2002.01 - Current
Accomplished field service technician with a proven track record of high KPI performance. Overseeing a local team of engineers, influencing, supporting, encouraging their day to day decisions, and leading by example.
Developing and delivering high level refresher and starter training sessions, and supporting West region ASM's with the training sessions.
Education
GCSEs - English, Maths, Science.
Kemp Welch secondary School
PooleNatural & LPG gas, CCN1 and CKR2
Gas Safe
Train to Train
Training Centre of Excellence
PeterboroughSkills
- Team leadership and Influence
- Effective communication
- Adaptability
- Customer service excellence
- Dependability
- Problem solving
- Ability to work along side other departments
Accomplishments
- Whirlpool Values Ambassador 2017
- Region of the Year 2017
- STRIDe Award, highest RFT for 2018
- Multiple employee recognition nominations
- Instigated and assisted in the development of the company's first App used by Engineers
- Authorised approx. 20,000 alternative parts for engineers to use on Multibrand products
- Collated fault information, fault codes and resolutions used in the Multibrand App
Timeline
Field Service Technician
Beko Europe
2002.01 - Current
GCSEs - English, Maths, Science.
Kemp Welch secondary School
Natural & LPG gas, CCN1 and CKR2
Gas Safe
Train to Train
Training Centre of Excellence